Grand Mercure Oriental Ginza

Good points: (1) The 2 x double bed is huge. value for money. I think the bed can cater 3 people no problem (2) MRT station just 2 mins walk from Zhuzilin station exit B2. (3) A nice small roast pork restaurant just out side the hotel, beside the MRT station. Bad points: (1) Hotel free wifi No good at all, very slow, you can forget using its wifi. 0 point out of 10 pints (2) Very quiet place, looks like residential area, convenient store need to walk a bit. however the MRT still can bring you around, but inside the MRT you still need to walk a bit. (3) The time when I was checking in, a group of hotel ex-staff was lying on the floor of the hotel lobby asking for their salary, it is a bit negative feeling when you walk into the hotel. (4) Although the bed is huge, but it is a bit hard for me.

The hotel is super old and not comparable to e.g. The Grand Mercure in Guangzhou which is actually very modern and nice. I was really disappointed. How is it possible that Grand Mercure has such different standards?

Executive Lounge moved to Lobby bar which is noise and dirty. I have complained to Accor but both Accor and hotel response very slow. Room is worn-out which ceiling is cracked, carpet smelly, microwave oven not working not to exchange.