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Reviews from Guests

4.0/5

tripadvisor

376

Reviews

from real guests

maxpN6934CW

5

/

5

I booked this hotel during a business trip to Shenzhen. It's in a great location, close to major attractions and public transportation: Huaqiangbei Station (100 m - 1 minute), Huaqiangbei Road (700-800 m), electronics stores (Huaqiangbei), and restaurants. Shenzhen Central Park is 300 m away, 35-40 minutes from the airport. The rooms are spacious, clean, and comfortable. The panoramic views of the city from the window are stunning! Breakfast: Large buffet, very good and delicious. Restaurant: The food is delicious, and room service is available. There's a minibar with delicious coffee. There's a currency exchange machine. There are 4 elevators. There's also a children's play area. There's a grand piano in the lobby. And that's not all: The highlight was the care, attention, and warmth I received from the hotel staff. I'd like to point out that every single one of them was willing to help with anything. It made me feel right at home. I'd especially like to mention Ms. Nora. She was incredibly warm and friendly and helped with every question I had. I was delighted! Thank you so much, Nora! I'd also like to mention the amazingly hardworking Ms. Pam (if I'm spelling her name correctly), who works in the minibar and restaurant. She was happy to explain the WeChat payment methods. Everything related to food and in-room delivery was also handled perfectly. All of this truly left a very good impression. I highly recommend this hotel to everyone! Next time in Shenzhen, I know where I'll be staying!

goncalor79

5

/

5

What a gem! right in the center of Shenzhen, close to the main shopping areas, great transportation links, very comfy bed, great room and fine and varied breakfast. i totally reccommend it!

FCtraveler00

2

/

5

In general the hotel was ok and clean, however there were several minor issues that made the hotel less than ideal for a US traveler: 1. the only outlet that worked with a 3-prong (US-style) plug was located in the closet. 2. The mini-fridge was not plugged in & turned on prior to my arrival. 3. The hotel employees spoke little-to-no English. 4. There were people (presumably employees) banging around and vacuuming the hallway late at night ~10:30pm. Also there were more impactful issues: 1. the Wifi was slow with spotty connectivity. 2. Major plumbing issues - the drain under the sink leaked consistently, and the shower leaked a lot of water all over the bathroom floor. I had to use all the towels and both bathrobes to contain the water. First I thought the shower drain must be plugged so I alerted the front desk using a translation app on my phone and they left me a note later that it was fixed. But then the next time I used the shower, the water still built up rapidly and leaked all over the floor so I had to shower very quickly to avoid another flood. I think the shower floor was not sloped toward the drain so the water built up and went over the threshold onto the floor instead of moving toward the drain.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Children's books and toys

Wi-Fi in public areas

Ironing Service

Tours

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Sanitized kitchen and tableware items

Staff trained in safety protocol

Italian Spoken

Asian breakfast

Shops (on site)

German Spoken

Hypoallergenic room available

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Estonian Spoken

Vending machine

Western breakfast

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Slovenian Spoken

Invoice provided

Laundry

Lockers

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Lithuanian Spoken

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Room decorations

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Norwegian Spoken

Entertainment Staff

Nearby Location

Shenzhen Stadium

Shenzhen Stadium

2.24 km

The Mixc

The Mixc

2.90 km

Lianhuashan Park

Lianhuashan Park

2.99 km

Shenzhen Railway Station

Shenzhen Railway Station

3.11 km

Shenzhen Mosque

Shenzhen Mosque

3.22 km

Luohu Commercial City

Luohu Commercial City

3.95 km

Shenzhen Airport Fu Yong Pier

Shenzhen Airport Fu Yong Pier

28.85 km

Discounts recommended for you

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10 Available Room Types

Executive King Room
Executive King Room
Executive King Room
Executive King Room
Executive King Room
Executive King Room
Executive King Room

Executive King Room

room-size-icon

35 Square Meter

TV

TV

Smoking allowed

Smoking allowed

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Shower

Shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Sleep comfort items

Sleep comfort items

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room

Superior Twin Room

room-size-icon

35 Square Meter

TV

TV

Smoking allowed

Smoking allowed

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Sleep comfort items

Sleep comfort items

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

room-size-icon

35 Square Meter

TV

TV

Smoking allowed

Smoking allowed

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Sleep comfort items

Sleep comfort items

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Executive Deluxe Room
Executive Deluxe Room
Executive Deluxe Room
Executive Deluxe Room
Executive Deluxe Room

Executive Deluxe Room

TV

TV

Smoking allowed

Smoking allowed

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Sleep comfort items

Sleep comfort items

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Superior King Room
Superior King Room
Superior King Room
Superior King Room

Superior King Room

TV

TV

Smoking allowed

Smoking allowed

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Sleep comfort items

Sleep comfort items

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About Grand Skylight Hotel Shenzhen

Grand Skylight Hotel Shenzhen is a 4-star hotel located in the vibrant Futian district of Shenzhen, China. This inviting accommodation offers a comfortable and comprehensive stay for both business and leisure travelers, providing a pleasant atmosphere with a range of modern conveniences and services designed to enhance your visit to Shenzhen.


Services & Amenities at Grand Skylight Hotel Shenzhen

Grand Skylight Hotel Shenzhen provides guests with an array of facilities including free Wi-Fi, internet access, and Wi-Fi in public areas. The hotel ensures excellent service with staff fluent in English, Cantonese, Mandarin, and Japanese. Family-friendly amenities include children's books and toys, and a kids' club. Guests can also enjoy a fitness center, ironing service, and tour services. For enhanced guest safety and convenience, the hotel offers daily room disinfection, public area disinfection, body temperature measurement, in-room breakfast service, and cashless payment options.


About the Grand Skylight Hotel Brand

Grand Skylight Hotel Shenzhen is part of the Grand Skylight Hotels & Resorts group, a prominent hotel brand known for its hospitality and extensive network across China. The brand is recognized for offering quality accommodation and comprehensive services, catering to both business and leisure travelers with a focus on comfort and guest satisfaction in key urban centers.


Location & Getting to Grand Skylight Hotel Shenzhen

Grand Skylight Hotel Shenzhen is conveniently situated at 3024 Futian, Shenzhen, Guangdong, China. This central location in the Futian district offers excellent accessibility, placing guests within easy reach of Shenzhen's major business hubs and attractions. The hotel is well-connected, allowing travelers to reach the property conveniently via public transportation or private vehicles, with major roads and landmarks in the Futian area facilitating easy navigation.


Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Breakfast in the Room

Asian breakfast

Buffet-Style Restaurant

Chinese cuisine in restaurant

Restaurant

Room Service

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Cleaning Services

Ironing Service

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Sanitized kitchen and tableware items

Staff trained in safety protocol

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Slovak Spoken

Finnish Spoken

Hebrew Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Hypoallergenic room available

Elevator

Facilities for Disabled Guests

Check-in [24-hour]

Non-smoking Rooms

Room decorations

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Frequently Asked Questions About Grand Skylight Hotel Shenzhen

generate-AIAI Summary

1. Does Grand Skylight Hotel Shenzhen offer Wi-Fi access?

Yes, Grand Skylight Hotel Shenzhen provides free Wi-Fi in rooms, internet access, and Wi-Fi in public areas for guests.

2. Is there a fitness center at Grand Skylight Hotel Shenzhen?

Yes, Grand Skylight Hotel Shenzhen features a fitness center for guests to use during their stay.

3. Does Grand Skylight Hotel Shenzhen have amenities for children?

Yes, Grand Skylight Hotel Shenzhen offers children's books and toys, along with a kids' club for younger guests.

4. What languages do the staff at Grand Skylight Hotel Shenzhen speak?

The staff at Grand Skylight Hotel Shenzhen are multilingual, speaking English, Cantonese, Mandarin, and Japanese.

5. Does Grand Skylight Hotel Shenzhen offer breakfast?

Yes, Grand Skylight Hotel Shenzhen provides in-room breakfast service for guests.

6. Can I arrange tours through Grand Skylight Hotel Shenzhen?

Yes, Grand Skylight Hotel Shenzhen offers tour services to assist guests with their travel plans.

7. Does Grand Skylight Hotel Shenzhen offer laundry services?

Yes, Grand Skylight Hotel Shenzhen provides an ironing service for guest convenience.

8. What health and safety measures are in place at Grand Skylight Hotel Shenzhen?

Grand Skylight Hotel Shenzhen implements daily room disinfection, public area disinfection, and body temperature measurement.

9. Does Grand Skylight Hotel Shenzhen accept cashless payments?

Yes, Grand Skylight Hotel Shenzhen offers cashless payment services for guest transactions.