Holiday Inn Express Shenzhen Dongmen

3.0 / 5

•

No.1052 Aiguo Road, Shenzhen District, Guangdong City, China 518003

Reviews from Guests

3.0/5

Reviews

from real guests

SAMSARUJEE

Upon reaching Brunei for the first time I was met by the hotel pick up staff with a Welcome Smile and prompt service then when reaching the Hotel, the hotel Bell Boys and Receptionist was always Smiling and ever willing to help. The Lobby and the main Area was BEAUTIFUL to the eyes.The room I stayed in was so well design and fully equipped, I just love the decor, The two Restaurant I had my meals the Atrium and Pantai serves Quality food, Consistant Standards and Excellent Service with Smile and Politeness..The Banquet Service and Banquet Service at The Banquet hall was just professional. Last but not least the STAFF of the hotel were trained to provide Quality service and Food..That they did..

sonabanerjee

initially it was good but now I feel the decoration of room alone with lobby are not clean.second the person in check in disk board very less knowladge in English,Food are not good.The area is very coveniant to move in city and also subway is near by this hotel,

David852

Avoid! In my twenty years travel, this was perhaps the biggest rip-off I have ever experienced! This hotel was dirty, filthy and dilapidated. In my opinion, this disgusting place deserves no star rating what so ever! I was proven correct when I checked with a member of the staff before I departed. Currently, this hotel has no star rating. When I first step into the Empire lobby, my impression was the lack of customer service. There were no smiles or welcoming ‘li ha ma?’ greetings from the Receptionists. All were miserable dummies! I was given a room on the 15th Floor. The corridor carpet was wore down, dirty and smelly. Naturally, the condition of carpet in the room was no better. I had requested a no smoking floor. When showing my room, the housekeeper rushed in, and took out three ashtrays. I could hear the warning bells ringing in my head loudly! The washing basin and bathtub’s internal hard enamel were peeling off. There was no way I would be cleaning myself in them, in the normal way anyway! Luckily, the shower was in good working order, and plenty of hot water. When I pointed out the damages to basin and bath tube, the housekeeper sort of shrugged her shoulder and muttered, “Well, they are all like that I’m afraid!” My partner and I were provided with a tiny double bed, and a tiny blanket. No free bottle water as was expected from a 4-star accommodation. No safe deposit box. In fact no anything. The restaurant food was disgusting and pricy. Book as your own peril folks!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Ironing Service

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

German Spoken

Adults Only

Shoeshine

Restaurant

Room Service

Vending machine

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Latvian Spoken

Allergy-free rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [on-site]

Entertainment Staff

Valet Parking

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Ironing Service

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Nearby Location

The Mixc

2.71 km

Shenzhen Stadium

4.27 km

Luohu Commercial City

2.86 km

Shenzhen Railway Station

2.99 km

Sai Kung Pier

23.95 km

9 Available Room Types

2 Twin Beds Standard City View

Hair dryer

Towels

Free Wifi

Telephone

Air Conditioning

Wardrobe/Closet

Ironing Facilities

Standard Room

28 Square Meter

1 King Accessible

Specialty Room

28 Square Meter

2 Twin Standard City View Stocked Minibar

2 Twin Standard City View Stocked Minibar

28 Square Meter

Hotel Details

AI Summary

Hotel Overview

Holiday Inn Express Shenzhen Dongmen is a 3-star hotel in Shenzhen, Guangdong, China. The property offers a practical stay with a focus on comfort and convenience, supported by free Wi-Fi, a fitness room, and services such as ticket booking and tour arrangements. It is a suitable base for travelers looking for a straightforward stay in Shenzhen.

Facilities and Services

Holiday Inn Express Shenzhen Dongmen offers free Wi-Fi, Wi-Fi in public areas, a fitness room, a kids club, ironing service, ticket booking service, and tour service. The property also provides English, Mandarin Chinese, and Portuguese-speaking staff, along with cashless payment, daily room disinfection, daily public area disinfection, cleaning products for virus disinfection, and a body temperature check.

About the Hotel Brand

Holiday Inn Express is a well-known hotel brand under IHG Hotels & Resorts, focused on reliable, streamlined stays with essential comforts for business and leisure travelers.

Location and Transportation

Holiday Inn Express Shenzhen Dongmen is located on Ai Guo Road in Shenzhen, Guangdong, China. The area is an urban part of Shenzhen, making it convenient for getting around the city. Travelers can use local road connections and transportation services in Shenzhen to reach the property.

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Valet Parking

Food & Drink

Alternative meal arrangement

Asian breakfast

Buffet-Style Restaurant

Restaurant

Room Service

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Postal service

Smoke-free property

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Adults Only

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Allergy-free rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [on-site]

Frequently Asked Questions About Holiday Inn Express Shenzhen Dongmen

AI Summary

1. What is the star rating of Holiday Inn Express Shenzhen Dongmen?

It is a 3-star hotel.

2. Does Holiday Inn Express Shenzhen Dongmen offer free Wi-Fi?

Yes, free Wi-Fi is available.

3. Is there a fitness room at Holiday Inn Express Shenzhen Dongmen?

Yes, the hotel has a fitness room.

4. Does Holiday Inn Express Shenzhen Dongmen have a kids club?

Yes, a kids club is available.

5. Are tour services available at Holiday Inn Express Shenzhen Dongmen?

Yes, the hotel provides tour service.

6. Can the staff speak English at Holiday Inn Express Shenzhen Dongmen?

Yes, English-speaking staff are available.

7. What payment type is supported at Holiday Inn Express Shenzhen Dongmen?

Cashless payment is available.

8. What safety and cleaning measures are listed for Holiday Inn Express Shenzhen Dongmen?

The hotel provides daily room and public area disinfection, cleaning products for virus disinfection, and body temperature checks.