Kaili Hotel

3.0 / 5

•

2027 Jiabin Road, Luohu District, Shenzhen, Guangdong, China 518001

Reviews from Guests

3.0/5

202

Reviews

from real guests

cecilial340

It was our 2nd time staying in the hotel, the first being in Dec 2017. We returned because of the shopping and eateries options nearby, as well as closeness to the subway station. Need to pay RMB 400 as deposit for the accommodation. When we tried to borrow an umbrella as it was raining outside, we were asked to pay RMB 50 as deposit. Front desk staff were cold and robotic when dealing with guests just like our previous stay. It really does help make guests feel welcome with just a simple smile or a friendly nod - all these lacking of the staff. Hotel provides free wifi but the connection is usually unstable! Have to ask for replenishment of Bath soap and toilet paper a few times during our 4 nights stay. Cleaners probably overlooked every time, and only replenish a small amount

BOXtheFOX

We were a group of 9 people staying in 4 rooms in this hotel. Our room was number 730....the room the hotel forgot to clean. The carpet was filthy. You could actually see dirt on it. Clothes tags on floor from previous guests. The area in the corners of the room had not been cleaned in a long time. The mattress on the bed was very hard. The towels were threadbare and yellow coloured...although these improved on the second night. Because of the shape of our room the wardrobe was squeezed in to a corner. You could probably hang baby sized clothes in it. Because of the dirt in the room we left all of our stuff in our suitcases, we felt it cleaner to do this. We were not given any complimentary water. We stayed for two grim nights here. Our other family members seemed to fare better with their rooms. Maybe room 730 at the end of the corridor on the top floor is the room that staff have no energy left to clean. Absolutely awful.

pianocello

Despite the motel in the title, this is actually a four star hotel. Rather comfortable with eating and shopping options nearby. This is not too far from the subway station. Some of the staff seem too keen to get you to take their private transport despite the easy availability of public transport.

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Foot bath

Massage

Daily Housekeeping

Japanese Spoken

Table Tennis

Tours

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Staff trained in safety protocol

Asian breakfast

German Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Grocery Deliveries

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Slovenian Spoken

Ironing Service

Laundry

Lao Spoken

Meeting stationery

Projector/LED display

Smoke-free property

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Entertainment Staff

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Foot bath

Massage

Daily Housekeeping

Japanese Spoken

Table Tennis

Tours

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Nearby Location

Luohu Commercial City

1.02 km

Shenzhen Stadium

3.74 km

The Mixc

1.09 km

Shenzhen Railway Station

1.13 km

Shenzhen Shekou Port

23.12 km

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10 Available Room Types

Deluxe Family

30 Square Meter

Hair dryer

Mirror

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Linens

Slippers

Soundproof

Free bottled water

Desk

Wardrobe/Closet

Clothes Rack

Locker

Non-smoking

Shower

Deluxe Suite

55 Square Meter

Classic Double Room

28 Square Meter

Deluxe Triple

32 Square Meter

Classic King Room

28 Square Meter

Hotel Details

AI Summary

About Kaili Hotel

Kaili Hotel is a comfortable 3-star accommodation located in Luohu, Shenzhen, Guangdong, China. This hotel provides a welcoming atmosphere for travelers visiting the vibrant city of Shenzhen. Guests can expect a convenient stay with a range of services designed to enhance their experience in this bustling region of China.

Services & Amenities at Kaili Hotel

Kaili Hotel offers a variety of amenities including Free Wi-Fi, Internet, Wired internet, and Wi-Fi in public areas to keep guests connected. The hotel features a Babysitting service, Foot bath, Massage, Sauna, and a Spa for relaxation. Guests can enjoy Table tennis, Tour services, and In-room breakfast service. Multilingual staff speaking English, Cantonese, Mandarin, and Japanese are available. Additional conveniences include Daily housekeeping, Cashless payment, Daily room disinfection, and Daily disinfection in public areas.

Location & Getting to Kaili Hotel

Kaili Hotel is conveniently situated at 2027 Jibin Road in the Luohu district of Shenzhen, Guangdong, China. This central location in Shenzhen offers easy access to various parts of the city. Travelers can reach the hotel via public transportation options commonly available in a major city like Shenzhen, connecting them to nearby attractions and business centers efficiently.

Facilities Details

Pool and Spa

Massage

Sauna

Spa

Food & Drink

Breakfast in the Room

Asian breakfast

Chinese cuisine in restaurant

Grocery Deliveries

Restaurant

Room Service

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Meeting stationery

Projector/LED display

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Staff trained in safety protocol

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

German Spoken

Russian Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Finnish Spoken

Hebrew Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Frequently Asked Questions About Kaili Hotel

AI Summary

1. Does Kaili Hotel offer free Wi-Fi?

Yes, Kaili Hotel provides Free Wi-Fi, Internet, Wired internet, and Wi-Fi in public areas for guests.

2. What languages do the staff speak at Kaili Hotel?

The staff at Kaili Hotel can communicate in English, Cantonese, Mandarin, and Japanese.

3. Are there spa and wellness facilities available at Kaili Hotel?

Yes, guests can enjoy facilities such as a Foot bath, Massage, Sauna, and a Spa at Kaili Hotel.

4. Does Kaili Hotel provide daily housekeeping services?

Yes, Kaili Hotel offers daily housekeeping for guests' convenience.

5. Is babysitting service available at Kaili Hotel?

Yes, Kaili Hotel provides a babysitting service.

6. Are there recreational activities at Kaili Hotel?

Yes, guests can enjoy table tennis at Kaili Hotel.

7. Can I arrange tours through Kaili Hotel?

Yes, Kaili Hotel offers tour services for guests.

8. Is breakfast available in the room at Kaili Hotel?

Yes, Kaili Hotel provides in-room breakfast service.

9. Does Kaili Hotel accept cashless payments?

Yes, Kaili Hotel offers cashless payment options.

10. What hygiene measures are in place at Kaili Hotel?

Kaili Hotel implements daily room disinfection and daily disinfection in public areas.