Kaili Hotel

3.0 / 5

•

2027 Jiabin Road, Luohu District, Shenzhen, Guangdong, China 518001

Reviews from Guests

3.0/5

202

Reviews

from real guests

cecilial340

It was our 2nd time staying in the hotel, the first being in Dec 2017. We returned because of the shopping and eateries options nearby, as well as closeness to the subway station. Need to pay RMB 400 as deposit for the accommodation. When we tried to borrow an umbrella as it was raining outside, we were asked to pay RMB 50 as deposit. Front desk staff were cold and robotic when dealing with guests just like our previous stay. It really does help make guests feel welcome with just a simple smile or a friendly nod - all these lacking of the staff. Hotel provides free wifi but the connection is usually unstable! Have to ask for replenishment of Bath soap and toilet paper a few times during our 4 nights stay. Cleaners probably overlooked every time, and only replenish a small amount

BOXtheFOX

We were a group of 9 people staying in 4 rooms in this hotel. Our room was number 730....the room the hotel forgot to clean. The carpet was filthy. You could actually see dirt on it. Clothes tags on floor from previous guests. The area in the corners of the room had not been cleaned in a long time. The mattress on the bed was very hard. The towels were threadbare and yellow coloured...although these improved on the second night. Because of the shape of our room the wardrobe was squeezed in to a corner. You could probably hang baby sized clothes in it. Because of the dirt in the room we left all of our stuff in our suitcases, we felt it cleaner to do this. We were not given any complimentary water. We stayed for two grim nights here. Our other family members seemed to fare better with their rooms. Maybe room 730 at the end of the corridor on the top floor is the room that staff have no energy left to clean. Absolutely awful.

pianocello

Despite the motel in the title, this is actually a four star hotel. Rather comfortable with eating and shopping options nearby. This is not too far from the subway station. Some of the staff seem too keen to get you to take their private transport despite the easy availability of public transport.

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Foot bath

Massage

Daily Housekeeping

Japanese Spoken

Table Tennis

Tours

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Staff trained in safety protocol

Asian breakfast

German Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Grocery Deliveries

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Slovenian Spoken

Ironing Service

Laundry

Lao Spoken

Meeting stationery

Projector/LED display

Smoke-free property

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Entertainment Staff

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Foot bath

Massage

Daily Housekeeping

Japanese Spoken

Table Tennis

Tours

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Nearby Location

Luohu Commercial City

1.02 km

Shenzhen Stadium

3.74 km

The Mixc

1.09 km

Shenzhen Railway Station

1.13 km

Shenzhen Shekou Port

23.12 km

10 Available Room Types

Deluxe Family

30 Square Meter

Hair dryer

Mirror

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Linens

Slippers

Soundproof

Free bottled water

Desk

Wardrobe/Closet

Clothes Rack

Locker

Non-smoking

Shower

Deluxe Suite

55 Square Meter

Classic Double Room

28 Square Meter

Deluxe Triple

32 Square Meter

Classic King Room

28 Square Meter

Hotel Details

AI Summary

Hotel Overview

Kaili Hotel is a 3-star hotel in Shenzhen, Guangdong, China. It offers a practical stay with a range of services and facilities for leisure and comfort, including spa options, daily housekeeping, and multilingual staff. Guests can also enjoy Wi-Fi and wired internet access, making Kaili Hotel suitable for travelers looking for convenience in Shenzhen.

Facilities and Services

Kaili Hotel offers Free Wi-Fi, Internet, Wired Internet, Wi-Fi in public areas, babysitting service, foot bath, massage, sauna, spa, daily housekeeping, Japanese-speaking staff, table tennis, tour service, breakfast in room, and cashless payment service. The property also provides daily room disinfection and common area disinfection.

Location and Transportation

Kaili Hotel is located on Jibin Road in Luohu, Shenzhen, Guangdong, China. The area is in a city neighborhood with easy access to local urban connections. Travelers can reach the property by road within Shenzhen, and the Luohu area is a useful base for trips to other parts of the city.

Facilities Details

Pool and Spa

Massage

Sauna

Spa

Food & Drink

Breakfast in the Room

Asian breakfast

Chinese cuisine in restaurant

Grocery Deliveries

Restaurant

Room Service

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Meeting stationery

Projector/LED display

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Staff trained in safety protocol

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

German Spoken

Russian Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Finnish Spoken

Hebrew Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Frequently Asked Questions About Kaili Hotel

AI Summary

1. Is Wi-Fi available at Kaili Hotel?

Yes, Free Wi-Fi is available.

2. Does Kaili Hotel offer wired internet?

Yes, Wired Internet is available.

3. Does Kaili Hotel have a spa?

Yes, a spa is available.

4. What wellness facilities are available at Kaili Hotel?

The hotel has a foot bath, massage, sauna, and spa.

5. Does Kaili Hotel provide daily housekeeping?

Yes, daily housekeeping is available.

6. Are there multilingual staff members at Kaili Hotel?

Yes, English-speaking, Japanese-speaking, Cantonese-speaking, and Mandarin-speaking staff are available.

7. Does Kaili Hotel offer babysitting service?

Yes, babysitting service is available.

8. Is breakfast in room available at Kaili Hotel?

Yes, breakfast in room is available.

9. Does Kaili Hotel offer cashless payment?

Yes, cashless payment service is available.

10. Is tour service available at Kaili Hotel?

Yes, tour service is available.