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Reviews from Guests

3.0/5

tripadvisor

62

Reviews

from real guests

rschiller

3

/

5

When Shenzhen exploded as an economic free zone in the 1980s, the South Union Hotel was one of the first big hotels built when this street was the main street in Shenzhen. Time has marched on and this hotel really comes across as dated. My room itself was perfectly adequate: spacious with a comfortable bed, good working desk, and decent bathroom. The housekeeping was very good. My housekeeper on the 18th floor was friendly. But there were so many other things that brought down the quality for me: 1. The room is woefully lacking in enough lighting. The main ceiling has no lights in it at all except for some around the side that were more ambient. More than once I thought "I have to turn the lights on" then realized that they were already on. 2. The bathroom too has very little light. Just one small light over the sink/mirror area. 3. There is one overhead light in the entryway by the closet but when you open the closet door, it blocks the light thus making the closet completely dark. 4. The wifi was TERRIBLE. Almost never worked. 5. The breakfast room is on the top floor of the hotel. I thought this was a nice idea but when I went up there, the tables with the food were completely blocking the view!! To eat you just sat in an otherwise dismal room being denied what would have been a decent view. Who thought of this?? 6. The workout room is really pathetic. A few sad, old pieces of equipment. I tried the treadmill but the tread would unexpectedly go in the opposite direction without warning. I almost fell the first time and then just gave up after a while. It's unlikely these machines are ever cleaned. 7. The hotel staff is friendly enough but none of the ones I encountered during my week there actually spoke English. I don't expect everyone to English, but at least thought I would encounter one who did. All of these really need to be addressed and it can be a good hotel. I'm planning to be back in Shenzhen but I will be requesting to stay in a different hotel

goodLukeOrd

2

/

5

Hotel lobby has feel of a sleazy place. Locale itself is nothing to boast about. My local business associate -who booked this one for me- perhaps likes this sort of place. Not me! Staffs are nice. I stayed only a single night

Jennygill01

4

/

5

Staff was very helpful. Hotel was very big & clean. The only problem was that the staff cannot speak English. However we managed to communicate with them & the room prices are not expensive also. Should definitely stay once.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Ironing Service

Karaoke

Body thermometer

Staff trained in safety protocol

Shops (on site)

Dutch Spoken

Restaurant

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Laundry

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Game Room

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [free of charge]

Malay Spoken

Entertainment Staff

Nearby Location

The Mixc

The Mixc

269 m

Shenzhen Stadium

Shenzhen Stadium

2.73 km

Shenzhen Railway Station

Shenzhen Railway Station

874 m

Luohu Commercial City

Luohu Commercial City

1.55 km

Shenzhen Shekou Port

Shenzhen Shekou Port

22.22 km

7 Available Room Types

Business King Room
Business King Room
Business King Room

Business King Room

room-size-icon

28 Square Meter

Business Suite
Business Suite
Business Suite

Business Suite

room-size-icon

56 Square Meter

Boutique King Room
Boutique King Room
Boutique King Room

Boutique King Room

room-size-icon

28 Square Meter

Executive King Room
Executive King Room
Executive King Room

Executive King Room

room-size-icon

28 Square Meter

sunmei - elite twin room
sunmei - elite twin room
sunmei - elite twin room

sunmei - elite twin room

room-size-icon

28 Square Meter

Hotel Details

generate-AIAI Summary

Hotel Overview

South Union Hotel is a 3-star hotel in Shenzhen, China. Located in Luohu, it offers a practical stay with a range of on-site conveniences. Guests can enjoy Wi-Fi, dining options, a bar, a fitness room, karaoke, and shops within the property, making South Union Hotel suitable for travelers looking for comfort and useful services in the city.


Facilities and Services

South Union Hotel provides Free Wi-Fi, Wi-Fi in public areas, Internet, a fitness center, ironing service, karaoke, a bar, shops on site, a buffet restaurant, a restaurant, cash withdrawal, special meal arrangements, a body temperature checker, and staff trained in safety measures. Staff can speak English, Dutch, Finnish, Cantonese, and Mandarin.


Location and Transportation

South Union Hotel is located on East Shennan Road in Luohu, Shenzhen, China. The area is a busy city district with convenient access to local services and urban transport connections. Its Shenzhen location makes it suitable for travelers moving around the city by road and public transportation.


Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Cleaning Services

Ironing Service

Body thermometer

Staff trained in safety protocol

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Frequently Asked Questions About South Union Hotel

generate-AIAI Summary

1. What star rating does South Union Hotel have?

South Union Hotel is a 3-star hotel.

2. Is Wi-Fi available at South Union Hotel?

Yes, South Union Hotel offers Free Wi-Fi and Wi-Fi in public areas.

3. Does South Union Hotel have a restaurant?

Yes, South Union Hotel has a buffet restaurant and a restaurant.

4. Is there a bar at South Union Hotel?

Yes, South Union Hotel has a bar.

5. Does South Union Hotel have a fitness center?

Yes, a fitness center is available.

6. Are there shops on site at South Union Hotel?

Yes, shops are available on site.

7. Does South Union Hotel offer karaoke?

Yes, karaoke is available.

8. What languages are spoken by staff at South Union Hotel?

Staff speak English, Dutch, Finnish, Cantonese, and Mandarin.