Zense inn Shenzhen

I was there for (thank God) just one night and it was unbearable from the venue to service to the room. In this area,there is no appropriate reataurant or cafe to dine. Room design was descent but it's zero soundproof. The reception was not at all helpful, forget about friendliness. Same goes for the morning breakfast service attendant who's busy playing with her handphone instead of greeting and taking care of guests. People speak loudly at the corridor,children running and shouting, mothers and grandmothers calling for their children and grandchildren aloud, brothers giggling loudly, all at the corridor right infront of my doorstep. Every single vehicle that passes by are clearly heard. Just don't stay here for your goodness sake.

Although the hotel is quite new, the room is not proof against sound. The traffic in front of the hotel made noise all the time. I can’t image how terrible if you have to stay here for a couple of night. The service and hotel of the hotel is okay. I am sure there are plenty of hotels better than this one in Shenzhen.

I am Canadian.......and we do not usually complain BUT..... Arrived at the hotel and was told that I had booked 2 rooms (why would I? I was travelling alone). I told them No! but called Expedia to see if they had made a mistake..........Nope they had not but the hotel still charged me for that second room. I should have walked out then but did I...hecks No! When leaving, the manager said that if I paid them cash for one room then they would not charge me for the 2 rooms (booked by visa)...........so silly I paid them cash: They still charged my visa for 2 rooms. So I ended up paying 3 times for one room for one stay.....go figure. The place itself is ok(ish)......dark marble with abrupt splashes of red and kind'a creepy at night...as if the Dark One himself went amok in random wanton reckless and unnecessary gaudy tasteless extravagance. The surrounding area itself is kind'a round down with little in the way of conveniences (dining, entertainment etc) and I had noticed a lot of pretty girls hanging around at night as someone had mentioned earlier but thought little of its significance. The point is......if you are Chinese stay there to your heart content...........it is your thing as you understand the mores and customs (and style). But if you are a Westerner.........stay the hell away..........you are just a walking bank cheque waiting to be robbed.