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Reviews from Guests

4.0/5

tripadvisor

634

Reviews

from real guests

reer438

5

/

5

I would like to express my sincere appreciation for the outstanding service I received from Raymond, Tammy, Mia,Yuki, Lauren, Matt, Irene, Aaron, etc during my holiday in China. They were extremely patient, kind, and helpful throughout my stay. As an international visitor, I greatly appreciated the time they took to explain local customs, traditions, and daily life in China, which helped me feel more comfortable and confident during my trip. Their willingness to assist with questions, provide guidance, and go above and beyond their normal duties made my experience truly memorable. They always remained professional, friendly, and attentive, and their excellent customer service reflected very positively on the hotel. Thanks to their support, my holiday was more enjoyable and enriching. They are a great asset to the hotel, and I hope their hard work and dedication are recognised. Please pass on my heartfelt thanks for making my stay such a wonderful experience.

stevenkohteckkoon

5

/

5

Fourpoints by Sheraton Guangzhou Financial City offers excellent value for money. This hotel boasts comprehensive facilities, including a 24-hour gym with sauna bath and a delightful in door pool with scenic views. It is near by to the many retailers and food streets, adding to the convenience. Strolling along the riverbank next to the hotel was really pleasant. The best part of our stay was the extra care extended to me and my friends especially from the Duty Manager Mr. Lu, for his exemplary, professional & friendly services to fulfil our wishes, taking care of our room during our stay & making us feel special and looked after. We appreciate the true meaning of "hospitality" from the moment we walked inside the hotel and approached the check-in counter, it was flawless indeed. Additionally, a complimentary breakfast was arranged and gave us full energy to go around. Will be back again. Thanks Mr Lu!

梦然吴

5

/

5

The reception was warm, professional and felt their genuine service especially little sister wendy huang will stay again next time

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Facilities for Disabled Guests

Wi-Fi in public areas

Ironing Service

Khmer Spoken

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Yoga room

Anti-viral cleaning products

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

German Spoken

Full american breakfast

Grocery Deliveries

Restaurant

Room service [24-hour]

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Laundry

Terrace

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Nearby Location

Huangcun Aquarium

Huangcun Aquarium

1.71 km

Waterside Pavilion

Waterside Pavilion

2.50 km

Guangda Wholesale Department

Guangda Wholesale Department

4.31 km

Guangdong Olympic Stadium

Guangdong Olympic Stadium

2.73 km

Navy Huangpu Military Exposition Center

Navy Huangpu Military Exposition Center

3.50 km

Airport Express

Airport Express

3.50 km

Huangpu Station

Huangpu Station

3.70 km

Guangzhou Subway Museum

Guangzhou Subway Museum

3.98 km

The Second Workers' Hospital of Guangdong Province

The Second Workers' Hospital of Guangdong Province

4.94 km

10 Available Room Types

Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Dining Table

Dining Table

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

Hotel Overview

Four Points by Sheraton Guangzhou, Dongpu is a 5-star hotel in Guangzhou, Guangdong, China. Located in the Dongpu area of Tianhe, it offers a comfortable stay with a range of practical facilities for leisure and business travelers. Guests can enjoy features such as a spa, sauna, swimming pool, fitness center, and kids' club.


Facilities and Services

Four Points by Sheraton Guangzhou, Dongpu offers free Wi-Fi, Wi-Fi in public areas, a fitness center, sauna, spa, swimming pool, yoga room, kids' club, books and toys for children, facilities for guests with disabilities, ironing service, daily housekeeping, fax/photocopying service, and cleaning products. Staff can speak English, Mandarin Chinese, Khmer, and Japanese.


About the Hotel Brand

Four Points by Sheraton is a Marriott hotel brand known for straightforward comfort and dependable service in business and city destinations.


Location and Transportation

Four Points by Sheraton Guangzhou, Dongpu is located at 1 Jingying Road, Hui Cai Road, Dongpu, Tianhe, Guangzhou, Guangdong, China. The hotel is set in the Dongpu area of Guangzhou, making it a convenient base for exploring the city and reaching nearby destinations by local road connections and transport options in Guangzhou.


Facilities Details

Pool and Spa

Fitness Center

Sauna

Spa

Food & Drink

Breakfast in the Room

Bar

Buffet-Style Restaurant

Full american breakfast

Grocery Deliveries

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Swimming pool

Yoga room

Elevator

Designated Smoking Area

Family Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Four Points by Sheraton Guangzhou, Dongpu

generate-AIAI Summary

1. Does Four Points by Sheraton Guangzhou, Dongpu offer free Wi-Fi?

Yes, free Wi-Fi is available.

2. Is there a swimming pool at Four Points by Sheraton Guangzhou, Dongpu?

Yes, the hotel has a swimming pool.

3. Does the hotel have a fitness center?

Yes, a fitness center is available.

4. Is there a spa at Four Points by Sheraton Guangzhou, Dongpu?

Yes, the hotel offers a spa.

5. Does the hotel have a sauna?

Yes, a sauna is available.

6. Are there facilities for children?

Yes, the hotel has a kids' club and books and toys for children.

7. Is the hotel suitable for guests with disabilities?

Yes, facilities for guests with disabilities are available.

8. What languages do the staff speak?

Staff speak English, Mandarin Chinese, Khmer, and Japanese.