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Reviews from Guests

4.0/5

tripadvisor

1,420

Reviews

from real guests

Dreamer00799267619

5

/

5

Rooms were clean. facilities were great. Family photography pai pai box. Yang jia was a great photographer too.

X2202QZ_

5

/

5

Back at the hotel after 17 years. Were with her husband in 2007 and returned to 2026 with 2 children already. The hotel has changed to be child-friendly. Lots of locations, playgrounds and attractions for kids. Paid and free. Manicured lawns, swings, hammocks. But they're doing kids' activities with reindeer on gpzones! And that leaves ha... but the deer on the lawns! How is that even? Walking barefoot on the grass... and surprise! That's the biggest downside to the hotel for me. Breakfasts are held in 4 restaurants (maps are circled in the photo). 2 in each building. In 2 buildings one restaurant is purely Chinese, there are many fruits and dimsams, but the food is very specific. The rest of the restaurants are Europeanized, there are many things to choose for breakfast, except omelets are not prepared. We dined in the hotel restaurant in the first building, there's still a chef's figurine at the entrance, and breakfasts are held there. On the menu are pastas, pizzas, fish, salads, soups. You can choose, but the menu is small. Prices are normal. Lunch for 4 people 350 yuan on average. Dinner was had across the street from the hotel, at the Yalunwan restaurant also 300-400 yuan for 4. We had a family room, selecteed flat, very nice. I haven't seen this clean in a while, with a new renovation! The minibar is free, there is a washing machine, powder, and an electric dryer in the bathroom. The pools are old and there are few sunbeds. It's impossible to find a place by the pool. Instead of umbrellas, mangrove trees, that's plus - shades are bigger, and minus - they're low, under them stuffy. The sunbeds are close together, no privacy. Few showers by the sea, lines. The sea was full of waves, you can swim. Marine lifeguards are being unceremonious, kicked out after 7 p.m. You can only swim in a fenced area, and it's small. At the hotel you can play in the machines, buy ice cream, have shops, have saps, maze obstacle course, fire show really enjoyed. At the seaside there is entertainment to drive. There's a gym, not very clean, but there is. The kids club is great, they give socks. There is a foot massage in the first body, standing 135 yuan, starting from the back, head, a little face, hands, really liked it! The staff at the hotel are kind, friendly, always available to help. The hotel is large and has a place to walk both inside and outside the building.

pavelm442

5

/

5

We had a wonderful holiday at Horizon Resort Sanya and were very pleased. Lived in the second building, and it really makes a strong impression: a very beautiful and spacious lobby, lots of air and light, its greenhouse and fountain – everything looks large and atmospheric. The hotel has a large, well-kept area, and that's one of its main advantages. For children, there is just a great choice of entertainment: slides almost like a water park, outdoor pools, lots of places where you can have fun as a family. For a family vacation, this is indeed a very successful option. Separately, I want to celebrate nutrition. The food was good and varied, with a choice of several restaurants, so nothing bored during the rest. Rooms were cleaned daily and everything was regularly replenished, including the minibar. The room had everything you need for a comfortable stay. We also really liked the location of the hotel: nearby tourist pedestrian area, restaurants, cafes and shops, so it is convenient to relax in the hotel itself and go for a walk. The staff are generally very friendly and always try to help. Yes, we had a communication issue because we don't know Chinese, but with the help of an online translator, everything was handled normally. A special thanks goes to the staff at the front desk, where foreign staff with very good English work. They were particularly comfortable to communicate with and explain exactly what we needed, and this made any household matters very easy during the holiday. And, of course, special thanks to an employee named SALVI. I had an unusual request, and I wanted to order flowers for my wife for her birthday. Unfortunately, the hotel does not provide such a service, but we were offered to deliver a cake with candles, for which we too are very grateful. But it was SALVI who helped me organize the flowers: in just half an hour he helped me choose the right bouquet and personally brought it to me. It was very nice, very human and really memorable. For that, he has a special huge thanks — he is now a great friend of mine from Bangladesh. On the whole, the rest was wonderful. Horizon Resort Sanya left a very warm experience and we would love to come back here again.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Water Park

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

German Spoken

Japanese Spoken

Russian Spoken

Children's books and toys

Bicycles

Wi-Fi in public areas

Babysitting/Child Services

Dry Cleaning

Diving

Fishing

Game Room

Garden

Golf course [on-site]

Ironing Service

Karaoke

Massage

Khmer Spoken

Snorkeling

Solarium

Daily Housekeeping

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Table Tennis

Tennis Court

Ticket Service

Tours

Water sports (motorized)

Water sports (non-motorized)

Windsurfing

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Temperature check for guests and staff

Alternative meal arrangement

BBQ Facilities

Dutch Spoken

Grocery Deliveries

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Allergy-free rooms

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Bicycle Rental

10 Available Room Types

Premier Sea-view Suite
Premier Sea-view Suite
Premier Sea-view Suite

Premier Sea-view Suite

room-size-icon

95 Square Meter

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Non-smoking

Non-smoking

Shower

Shower

Selected Deluxe Sea View Room II
Selected Deluxe Sea View Room II
Selected Deluxe Sea View Room II

Selected Deluxe Sea View Room II

room-size-icon

48 Square Meter

Deluxe Family Flat on BuildingⅡ
Deluxe Family Flat on BuildingⅡ
Deluxe Family Flat on BuildingⅡ

Deluxe Family Flat on BuildingⅡ

room-size-icon

102 Square Meter

Standard Room
Standard Room
Standard Room

Standard Room

room-size-icon

30 Square Meter

Front Sea View Suite On Building
Front Sea View Suite On Building
Front Sea View Suite On Building

Front Sea View Suite On Building

room-size-icon

102 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Solarium

Spa

Hot Spring Bath

Parking and Transportation

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

BBQ Facilities

Buffet-Style Restaurant

Grocery Deliveries

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Diving

Fishing

Snorkeling

Table Tennis

Tennis Court

Water Park

Windsurfing

Golf Course (within 2 miles)

Entertainment and Family Services

Children's books and toys

Kids club

Babysitting/Child Services

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Library

Cleaning Services

Dry Cleaning

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

German Spoken

Japanese Spoken

Russian Spoken

Khmer Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Garden

Golf course [on-site]

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (motorized)

Water sports (non-motorized)

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Allergy-free rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]