Pullman Oceanview Sanya Bay Re

Review not from hotel guests, but from people who have legally visited your beach) What are the rules on the beach by the hotel? You can stay there either by hotel residents or any other people by paying for seats under an umbrella on sunbeds. The young man and I paid for two seats and relaxed quietly until the company living in the hotel came up and, without asking, placed our towel under our umbrella, commented in parallel “THIS is definitely not from our hotel”. The time was nearing lunchtime and we were about to move the sunbeds into the shade, where they put their towel, before that we had moved the sunbeds away from the umbrella in the sun. I asked if they would last, to which the woman of age replied in a rude tone of "I don't know what the difference is," I said that in about half an hour we plan to move the sunbeds into the shade, and in response I heard "well, in half an hour and move," in the same rude tone I asked the woman to calm down and talk normally, naturally she didn't calm down) I started talking about the fact that we were not from this hotel, I said that it didn't matter because we had paid for the seats, the aunt started saying something about the check "well go and show us the check." Then, in a perfectly calm tone, another girl started talking to me, saying that they would swim and half an hour would be enough, I said "okay, thank you." 10 minutes later came with a beach worker who brought them a sunbed, which the woman actively asked, pointing her finger, to move directly to our headboard) The employee started saying something to us in Mandarin, I texted him in the translator, the woman started getting angry again and talking like bullshit.0) I checked again if they'd be gone in half an hour, but I already got a negative answer. Talking to a beach employee didn't change the situation, so I asked for a refund. Change the rules for staying on your beach, either give rooms only to hotel residents, or let those paying for seats have the same rights. It's not clear why I have to pay for a place with the possibility that someone could come and just take it, the money was returned to us, but still, it was a very strange experience. But it turns out half a day was there for free, also not bad) And people, I hope, will be kinder and more polite if they come up and calmly clarify if they are allowed to lie next to us, I would not say a word, lying on health, and there is no desire to respond kindly to such boorish behavior!)

Great hotel, good service, wonderful breakfasts. It's a great place to relax with your kids and your family. Special thanks to lifeguard officer Frank!!! Helped a lot of things!

Great hotel, clean, neat, staff polite, food delicious. I would like to pay special tribute to a beach worker named Frank, a very pleasant, helpful and social young man! Thank you!