Raffles Hainan Hotel

4.0 / 5

•

CLEARWATER BAY AVENUE, YINGZHOU TOWN LINGSHUI COUNTY, SANYA, 572427

Reviews from Guests

4.0/5

5,418

Reviews

from real guests

svetlanamoscow2017

Today is our third day at this wonderful, beautiful, and green hotel. Our booking included a transfer from the airport to the hotel. A very polite driver in a large minivan met us immediately upon exiting the airport in Sanya. Our journey was very comfortable. We highly recommend booking a transfer through the hotel. A big thank you to our butler, Anna, who answered all our questions and was always available. The hotel grounds are spacious and beautifully maintained, surrounded by palm trees and beautiful greenery. Particularly impressive is the huge, well-kept lawn, which will remain green in the scorching sun. Every detail has been carefully thought out. The hotel is large, but very quiet and peaceful. Breakfasts are varied and delicious, both buffet and à la carte. Every day, there are six types of freshly squeezed juices, plenty of fruit and ice cream. Dishes from the à la carte menu are served quickly. They even have a durian soufflé on the à la carte menu. At 1:00 PM a small buffet snack is available at the western reception. Two coconuts with the hotel seal are provided daily in one room. We booked the Junior Bay Ocean Suite. It's a two-room suite with a larger balcony and a sea view. The room is fully equipped, including a Nescafé coffee machine, robes, slippers, a Dyson hairdryer, scales and more. There's a clothesline on the balcony, which is very convenient. I'm glad this hotel is eco-friendly: water is provided in paper bags, wooden toothbrushes, a wooden comb and paper packaging. The room is very well cleaned. Tea and coffee are refilled promptly. The free minibar is refilled every three days. Now about the sea: there are waves all the time, so there are very few swimmers. But we swam and loved the waves. The sandy beach is very clean, and the sea is a stunningly beautiful color. The beach is equipped with sun loungers and umbrellas, and you can always find one. The pools are great, but the depth is only 1.2 meters. This is convenient for children, as well as for non-swimmers. For those who can swim, the pools are shallow. The pools have two waterslides: one for very small children, one for older kids. Sun loungers are always available by the pool. Large beach towels are provided at the pools. Outside the hotel a 10-minute walk away, there's a tourist street with cafes and shops where you can try local food, tropical fruits, and even a shop selling durian, which you can also eat right there. We definitely recommend this hotel. We'll definitely come back!

Escape47891926230

The experience of Rest at Raffles Hainan Hotel in July 2026 was unforgettable!!! The hotel has a luxurious very well maintained area, recessed in greenery with plenty of places to relax. The beach with the singing sand, the purest warm sea, the exquisite food in the restaurants with beautiful serving and high service - captured our hearts. But the main highlight of this hotel is its highly professional management staff Anna and Erin, who are impressed by their hospitality, attention and care. They are very sensitive to the slightest request of all hotel guests and try to comply with them as much as possible. I would like to thank them wholeheartedly for their responsiveness, kindness, tact, caring attitude to their work and wish them all the best. Thanks to Anna and Erin, I want to go back to this hotel again and again and remember it for a long time with special affection. Thank you very much Raffles Hainan!!!

lyavatatyana

I want to share the experience of a vacation in Raffles Hainan Clear Water Bay - it was truly unforgettable! The hotel has a wow effect from the very first minute: stunning green Balinese-style territory, a chic and spacious lobby. We are very lucky with the room - it is just huge (about 80 sq m), with a large comfortable bed, spacious bathroom and a chic balcony. The beach is a separate pride of the hotel. Wide, clean, with a gentle entrance to the sea, which is ideal for relaxing with children. Breakfasts are beyond praise: a huge selection of dishes, fresh fruit, freshly squeezed juices and even sushi. The hotel staff is very friendly and helpful. Special thanks to manager Anna! He is a true professional and a very attentive specialist. Anna was always in touch, promptly dealt with all the issues that arose and made sure that our holiday was as comfortable as possible. Thank her for her sensitivity and high level of service! It's because of these employees that you want to come back to this hotel over and over again. Definitely recommended!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Water Park

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Russian Spoken

Children's books and toys

Bicycles

Wi-Fi in public areas

Babysitting/Child Services

Body scrub

Body wrap

Dry Cleaning

Foot bath

Game Room

Garden

Golf course [on-site]

Ironing Service

Hiking

Karaoke

Massage

Khmer Spoken

Pool facilities

Pool with view

Daily Housekeeping

Japanese Spoken

Surfing lessons

Swimming pool

Swimming pool [outdoor]

Table Tennis

Tennis Court

Tours

Water sports (non-motorized)

Yoga room

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

BBQ Facilities

German Spoken

Hypoallergenic room available

Dutch Spoken

Grocery Deliveries

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Kids facilities

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Filming locations

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Proposal spot

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Valet Parking

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Water Park

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Russian Spoken

Children's books and toys

Bicycles

10 Available Room Types

Suite, 1 Double Bed, Private Pool (Clear Water Bay)

Suite, 1 Double Bed, Private Pool (Clear Water Bay)

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Blackout curtains

Kitchenware

Desk

Slippers

Free Toiletries

Cleaning Products

Roll-in shower

Accessible toilet

Telephone

DVD/CD player

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Smoking allowed

Soundproof

Laptop workspace

Bar

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Balcony/Terrace

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Private Pool

Room, 1 King Bed

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Blackout curtains

Kitchenware

Desk

Slippers

Free Toiletries

Cleaning Products

Roll-in shower

Accessible toilet

Telephone

DVD/CD player

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Smoking allowed

Soundproof

Laptop workspace

Bar

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Balcony/Terrace

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Suite, 1 King Bed with Sofa bed (Clearwater Bay)

Suite, 1 King Bed with Sofa bed (Clearwater Bay)

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Blackout curtains

Kitchenware

Desk

Slippers

Free Toiletries

Cleaning Products

Roll-in shower

Accessible toilet

Telephone

DVD/CD player

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Smoking allowed

Soundproof

Laptop workspace

Bar

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Balcony/Terrace

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Royal Villa, 2 Double Beds, Private Pool

Royal Villa, 2 Double Beds, Private Pool

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Blackout curtains

Kitchenware

Desk

Slippers

Free Toiletries

Cleaning Products

Roll-in shower

Accessible toilet

Telephone

DVD/CD player

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Smoking allowed

Soundproof

Laptop workspace

Bar

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Balcony/Terrace

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Private Pool

Room, 2 Queen Beds, Private Pool

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Blackout curtains

Kitchenware

Desk

Slippers

Free Toiletries

Cleaning Products

Roll-in shower

Accessible toilet

Telephone

DVD/CD player

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Smoking allowed

Soundproof

Laptop workspace

Bar

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Balcony/Terrace

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Private Pool

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Asian breakfast

Bar

BBQ Facilities

Buffet-Style Restaurant

Grocery Deliveries

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Hiking

Table Tennis

Tennis Court

Water Park

Golf Course (within 2 miles)

Entertainment and Family Services

Children's books and toys

Kids club

Babysitting/Child Services

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Postal service

Smoke-free property

Family/child friendly

Kids facilities

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Business Center

Shops

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Library

Cleaning Services

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Russian Spoken

Khmer Spoken

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Body scrub

Body wrap

Foot bath

Garden

Golf course [on-site]

Outdoor recreational features

Pool facilities

Pool with view

Surfing lessons

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

Yoga room

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Filming locations

Non-smoking Rooms

Proposal spot

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]