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Reviews from Guests

4.0/5

tripadvisor

1,420

Reviews

from real guests

leshayulin

1

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5

The hotel completely ruined the experience of holidaying in Hainan. We are on the island for the third week, having previously stayed at the Wyndham Sanya Bay and Vaperse Clear Water Bay hotels – everything was so good that we never thought we would face such a crack. Rooms murdered, doors in cupboards broken down, furniture all stained, sheets stained, no service, lots of people, breakfast range scarce, small pool, most of which runs until 7:00 p.m.... The atmosphere of the Soviet sanatorium of the 80s... The list of shortcomings can go on for a long time. We tried to solve the room problem and we were moved to another one that is not very different from the previous one – all dirty and smudged, furniture wobbly, bathroom stinks of rotten, blankets in yellow spots, slippers for only two and they are size 37, handwashing soap is designed for hand washing... They said they could move back to another room (when it's available), but it will be the same as the previous ones, because all hotel rooms are like that, and they can't give a room of another category. Offered a fruit plate and VIP breakfasts as compensation... can't help it anymore. Today we were at breakfast in the VIP lounge, then went to two more restaurants to compare with the VIP. The range was extremely scarce everywhere, again compared to Wyndham Sanya Bay and Vaperse Clear Water Bay – looks flawed. At the same time the food is not delicious, the children could not eat even sausages - spit them out. Soups with only one type of noodle, with almost no additives to choose from. Everything else is 90% Chinese-oriented. And fine, but it's not cooked well. For the first time, I didn't want to take any dishes. This hotel is exactly identical in terms of vaibu and condition to any 3* hotel in Abkhazia, with 2 times the price of previous hotels. It's a strong impression we're in the early '80s. I regret taking this hotel – made an extremely negative impression, although it costs more than the first two. I don't recommend this hotel. Take a look at other options so you don't ruin your vacation experience.

Dreamer00799267619

5

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5

Rooms were clean. facilities were great. Family photography pai pai box. Yang jia was a great photographer too.

X2202QZ_

5

/

5

Back at the hotel after 17 years. Were with her husband in 2007 and returned to 2026 with 2 children already. The hotel has changed to be child-friendly. Lots of locations, playgrounds and attractions for kids. Paid and free. Manicured lawns, swings, hammocks. But they're doing kids' activities with reindeer on gpzones! And that leaves ha... but the deer on the lawns! How is that even? Walking barefoot on the grass... and surprise! That's the biggest downside to the hotel for me. Breakfasts are held in 4 restaurants (maps are circled in the photo). 2 in each building. In 2 buildings one restaurant is purely Chinese, there are many fruits and dimsams, but the food is very specific. The rest of the restaurants are Europeanized, there are many things to choose for breakfast, except omelets are not prepared. We dined in the hotel restaurant in the first building, there's still a chef's figurine at the entrance, and breakfasts are held there. On the menu are pastas, pizzas, fish, salads, soups. You can choose, but the menu is small. Prices are normal. Lunch for 4 people 350 yuan on average. Dinner was had across the street from the hotel, at the Yalunwan restaurant also 300-400 yuan for 4. We had a family room, selecteed flat, very nice. I haven't seen this clean in a while, with a new renovation! The minibar is free, there is a washing machine, powder, and an electric dryer in the bathroom. The pools are old and there are few sunbeds. It's impossible to find a place by the pool. Instead of umbrellas, mangrove trees, that's plus - shades are bigger, and minus - they're low, under them stuffy. The sunbeds are close together, no privacy. Few showers by the sea, lines. The sea was full of waves, you can swim. Marine lifeguards are being unceremonious, kicked out after 7 p.m. You can only swim in a fenced area, and it's small. At the hotel you can play in the machines, buy ice cream, have shops, have saps, maze obstacle course, fire show really enjoyed. At the seaside there is entertainment to drive. There's a gym, not very clean, but there is. The kids club is great, they give socks. There is a foot massage in the first body, standing 135 yuan, starting from the back, head, a little face, hands, really liked it! The staff at the hotel are kind, friendly, always available to help. The hotel is large and has a place to walk both inside and outside the building.

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Hotel Details

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About Resort Horizon

Resort Horizon is a luxurious 5-star resort located in China, offering an exceptional stay for discerning travelers. Guests can expect a sophisticated atmosphere and premium amenities at this distinguished accommodation.


Services & Amenities at Resort Horizon

Guests at Resort Horizon can enjoy convenient amenities including complimentary Wi-Fi access throughout their stay.


Facilities Details

Internet Access in public areas

Free Wifi

Frequently Asked Questions About Resort Horizon

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1. Does Resort Horizon offer Wi-Fi access?

Yes, Resort Horizon provides complimentary Wi-Fi access for all guests.