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Reviews from Guests

4.0/5

tripadvisor

6,533

Reviews

from real guests

gracia1991

5

/

5

We were celebrating my partner's birthday, staying at the Horizon Club Seafront Room. It was incredible. The location is in the heart of Haitang Bay, walkable to Atlantis and other resorts as well, though I don't really think there is a necessity to go outside of the resort since they have everything we needed, and we only stayed for a night. Our room was spacious and clean. The atmosphere was immaculate. The Duty Manager, Yu Ri Huan, and all the other staff were so kind and went above and beyond to make our stay and my partner's birthday amazing and memorable. The selection of food and drinks in the club lounge is really good, and everything feels so easy and seamless. The club lounge is not kid-free, so they could be kind of noisy, but it's not really a problem for us. Even though we do not have children, there are a lot of activities for kids. We even checked out the petting zoo, which is nice. Overall, amazing stay, definitely highly recommended, and we cannot wait to come back again. Thank you so much!

johnI4108VI

5

/

5

One of our golf team 10 at Sanya Shangri-La during the New Year was very warmly served. The whole process was personally received by the luxury loft manager Young, arranged for us a line very well in place, very professional, for us to run before and after, all the problems of our team were solved by him personally, Shangri-La such a good staff [Hold Fist] especially on my birthday (8th of January) they also sent me delicious birthday cake!

Funambulator

5

/

5

Luxury family suites, well-furnished guestrooms…we enjoyed our stay at Shangri-La resort in Sanya. Fantastic spot by the sea-side, lots to do, swimming pools, night-time entertainment on site. We were particularly impressed with the hotel’s picturesque gardens and display of flowers, clearly a lot of planning and work was put into creating such a beautiful floral environment.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Arabic Spoken

Bulgarian Spoken

Burmese

Catalan Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Croatian Spoken

Czech Spoken

Danish Spoken

Dutch Spoken

Estonian Spoken

Filipino Spoken

Finnish Spoken

French Spoken

German Spoken

Greek Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Indonesian Spoken

Italian Spoken

Japanese Spoken

Khmer Spoken

Korean Spoken

Lao Spoken

Latvian Spoken

Lithuanian Spoken

Malay Spoken

Nepali

Norwegian Spoken

Polish Spoken

Portuguese Spoken

Romanian Spoken

Russian Spoken

Sinhala

Slovenian Spoken

Spanish Spoken

Swedish Spoken

Tamil

Thai Spoken

Turkish Spoken

Ukrainian Spoken

Vietnamese Spoken

Wi-Fi in public areas

Babysitting/Child Services

Garden

Ironing Service

Massage

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Table Tennis

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Poolside bar

Restaurant

Room service [24-hour]

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Laundry

Postal service

Business Center

Hair/Beauty Salon

24-Hour Front Desk

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

Bicycle Rental

10 Available Room Types

Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings
Ocean Pool 2 Bedroom Villa - 2 Kings

Ocean Pool 2 Bedroom Villa - 2 Kings

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Fan

Fan

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King

Ocean Suite King

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Fan

Fan

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King
Horizon Suite King

Horizon Suite King

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Fan

Fan

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom
Pool Villa 1 King 2 Twin Bedroom

Pool Villa 1 King 2 Twin Bedroom

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Fan

Fan

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Horizon Club King Room
Horizon Club King Room
Horizon Club King Room
Horizon Club King Room
Horizon Club King Room
Horizon Club King Room
Horizon Club King Room

Horizon Club King Room

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Fan

Fan

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

About Shangri-La Sanya

Shangri-La Sanya is a luxurious 5-star hotel offering an exquisite retreat in the vibrant city of Sanya, China. Guests can expect a refined atmosphere and world-class service, making it an ideal choice for discerning travelers seeking comfort and elegance in this beautiful coastal destination.


Services & Amenities at Shangri-La Sanya

Shangri-La Sanya ensures a comfortable and connected stay with complimentary facilities including free Wi-Fi available throughout the property. The hotel boasts a diverse, multilingual team, with staff proficient in English, Arabic, Bulgarian, Burmese, Catalan, Cantonese, Mandarin, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, and German, ready to assist guests from around the globe.


About the Shangri-La Sanya Hotel Brand

Shangri-La Sanya is part of Shangri-La Hotels and Resorts, an internationally recognized luxury hotel chain headquartered in Hong Kong. The brand is celebrated for its distinctive Asian hospitality, exceptional service, and commitment to creating memorable experiences for travelers worldwide.


Location & Getting to Shangri-La Sanya

Shangri-La Sanya is conveniently located in the popular travel destination of Sanya, China. This prime location offers guests a great base to explore the city and its surroundings, providing easy access to local attractions and the beauty of Hainan Island.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Bar

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Babysitting/Child Services

Cash withdrawal

Postal service

Family/child friendly

Kids club

Playground

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Cleaning Services

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Arabic Spoken

Bulgarian Spoken

Burmese

Catalan Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Croatian Spoken

Czech Spoken

Danish Spoken

Dutch Spoken

Estonian Spoken

Filipino Spoken

Finnish Spoken

French Spoken

German Spoken

Greek Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Indonesian Spoken

Italian Spoken

Japanese Spoken

Khmer Spoken

Korean Spoken

Lao Spoken

Latvian Spoken

Lithuanian Spoken

Malay Spoken

Nepali

Norwegian Spoken

Polish Spoken

Portuguese Spoken

Romanian Spoken

Russian Spoken

Sinhala

Slovenian Spoken

Spanish Spoken

Swedish Spoken

Tamil

Thai Spoken

Turkish Spoken

Ukrainian Spoken

Vietnamese Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Swimming pool [outdoor]

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Family Rooms

Check-in [24-hour]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Shangri-La Sanya

generate-AIAI Summary

1. Does Shangri-La Sanya offer complimentary Wi-Fi?

Yes, guests at Shangri-La Sanya can enjoy free Wi-Fi access throughout their stay.

2. What is the star rating of Shangri-La Sanya?

Shangri-La Sanya is a distinguished 5-star hotel, offering a luxurious experience.

3. In which city is Shangri-La Sanya located?

Shangri-La Sanya is located in the vibrant city of Sanya, China.

4. What languages are spoken by the staff at Shangri-La Sanya?

The staff at Shangri-La Sanya are proficient in multiple languages, including English, Arabic, Bulgarian, Burmese, Catalan, Cantonese, Mandarin, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, and German.