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Reviews from Guests

4.0/5

tripadvisor

171

Reviews

from real guests

_R1112QA

4

/

5

Stay in the early morning, check in at 14 hours unless paid in advance by the tour operator. By no means can optimization be offered, as in Turkey or the UAE. Problems may arise. Communication through a translator on the phone. No one speaks English or Russian. Of the Russian-speaking tourists in the entire hotel no more than 20, and, mainly, from KZ. Hotel guide Volodya provides the necessary information and exchange from Sber to Yuan. All Russian speakers are photographed, since we look the same for Chinese. The photograph of the hotel is old: now on the left is a high-rise building (downstairs supermarket), on the right is a construction site. Room given on the 10th floor(the higher the better), side view of the sea and Phoenix. It's beautiful tonight. The room has everything you need. Cleaning and changing laundry every day. Buffet breakfast. Everything is delicious, hearty, the restaurant is roomy, so there are always seats available. Dinner and lunch are unnecessarily expensive. Swimming pool with children's compartment. There's beach towels. Sea across the street. The waterfront is constantly filled with local pensioners. You don't have to go to the circus; songs, dancing, fitness until late at night. Nearby stop towards Pineapple and Winter-Summer shopping mall. It's much cheaper there. You can pay off Sber. There's a bus schedule at the stop, so we need to take a picture for the return trip. The bus will come back inside the massif where the tram line is. Yuan has to buy at home, the chances of changing dollars are minimal. Connectivity: Roaming doesn't pull, just hotel wi-fi. The best solution is to buy eSim in the departure city. 950 p.- 50 GB. Very handy on island trips. Chargers only in carry-on luggage (check the HSS icon).

I5030MYchrisa

5

/

5

Fantastic Accommodation a True 5 Star Resort unlike many other Hotels claim to be. We had a Ocean view Room on the 14th floor the views of the Beach and Bay were Spectacular. So much activity day and night on the foreshore in front of the Hotel and the Views at night are spectacular with all the Highrise's lit up. The staff here are so friendly and helpful and the facilities are perfect. it has it's own restaurants and shops there is even a Robot delivering food and takeaways to your Room. The reviews that say you cant swim in the beaches at Sanya City are untrue, this only applies to when the is a Storm. Everything in the city is a short walk away and most Didi's from here will only cost you $3 AUD at most with no waiting also it is not true that you can't hail a Taxi. The Pool is great and the lifeguards are real characters and very friendly. There are too many tourist attractions nearby to list. this Hotel is in the best location to explore the real China. The desk staff are so helpful and will go out of their way to make your stay enjoyable we cant thank them enough.

Ronin080

4

/

5

This hotel is totally refurbised and upscaled to an 4/5 start complex. Very good breakfast buffet! chinese and western style. Good dining, sometimes a little high prices. there are some evening ads, for dining more cheap, italian or other styles. Very nice garden and cosy small clean pool ! across the street is the beach, no swimming possible and no beach shops and no beach chairs. just romancing/walking and sightseeing. take the taxi to city center very nice, book an trip to the jungle park. outside this hotel some shops and restaurants, many seefood. not to high quality but fresh, if you like. Even though can recommend. Greetings A.P.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Arabic Spoken

Chinese [Mandarin]

Dutch Spoken

Estonian Spoken

Finnish Spoken

French Spoken

Japanese Spoken

Korean Spoken

Lithuanian Spoken

Malay Spoken

Polish Spoken

Portuguese Spoken

Romanian Spoken

Spanish Spoken

Swedish Spoken

Thai Spoken

Vietnamese Spoken

Children's books and toys

Wi-Fi in public areas

Game Room

Garden

Ironing Service

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Temperature check for guests and staff

A la carte breakfast

Asian breakfast

German Spoken

Grocery Deliveries

Suit Press

Restaurant

Room service [24-hour]

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Business Center

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Bicycle Rental

10 Available Room Types

180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room
180 degrees Super Seaview Double Bed Room

180 degrees Super Seaview Double Bed Room

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room
180 degrees Super ocean view twin bed room

180 degrees Super ocean view twin bed room

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room
90 degrees sun view twin bed room

90 degrees sun view twin bed room

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)
90 degrees sea view Double bed room(sunshine)

90 degrees sea view Double bed room(sunshine)

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

180 degrees Seaview Twin Room
180 degrees Seaview Twin Room
180 degrees Seaview Twin Room
180 degrees Seaview Twin Room
180 degrees Seaview Twin Room
180 degrees Seaview Twin Room
180 degrees Seaview Twin Room
180 degrees Seaview Twin Room

180 degrees Seaview Twin Room

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

A la carte breakfast

Asian breakfast

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Arabic Spoken

Chinese [Mandarin]

Dutch Spoken

Estonian Spoken

Finnish Spoken

French Spoken

Japanese Spoken

Korean Spoken

Lithuanian Spoken

Malay Spoken

Polish Spoken

Portuguese Spoken

Romanian Spoken

Spanish Spoken

Swedish Spoken

Thai Spoken

Vietnamese Spoken

German Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]