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Reviews from Guests

4.0/5

tripadvisor

215

Reviews

from real guests

dans89

1

/

5

Very bad services, bad food, not clean, the staff don't speak English at all, they charged my credit card 2 times, very bad services. When I wanted the invoice I stayed 4h to get it, this is not normal! Train your staff to speak English or else nobody will come there again!

Facilities Details

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Spa

Sauna

Fitness Center

Meeting/Banquet Facilities

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Ironing Service

Massage

Daily Housekeeping

Tours

Grocery Deliveries

Restaurant

Room service [24-hour]

Finnish Spoken

Special Diet Meals (upon request)

Elevator

Laundry

24-Hour Front Desk

Car park [free of charge]

Karaoke

Entertainment Staff

Valet Parking

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Grocery Deliveries

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Ironing Service

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Check-in [24-hour]

Car park [free of charge]