Ramada Plaza Zhengzhou

We booked two rooms for one night. The air conditioning was not working in one of the rooms so we asked to change to another room. Air conditioning was still not working in that room but at least it was turned off, so was only 25°. The room was filthy. There was dust on the floor, on the chairs and on the table. You could see a grey line of dust on the carpet around the edges of the room. There was mould all over the shower, the one and only provided bath towel couldn't be considered as any more than a rag. On top of that, the wall paper was falling off in numerous locations, there was plaster falling out of a hole in the wall near the door, and dead bugs stuck to the ceiling above the air conditioning outlets. This was far from what I would expect from Ramada hotels.

The hotel air was not working. The phone was damaged, the fridge was not getting cold. I stayed here for two days. It took over twenty minutes each time to get a taxi from the hotel. Bed was comfortable and staff were nice. Very little English spoken.

This hotel was probably pretty nice when it first opened, I'm guessing ten years ago. Unfortunately, the hotel common areas are in bad need of some maintenance and updating. The carpet is beginning to wrinkle in some areas, which can be downright dangerous. The rooms are rather tired, the grouting is getting moldy and there is a vague smell of smoke in the rooms. I would rank this 3/5, but I think I pay more because of the international brand name, and therefore expect more. On the bright side, the staff is nice and helpful and the neighborhood appears to have many interesting opportunities for eating, drinking and perhaps some nightlife.