Citadines Xinghai Suzhou

4.0 / 5

•

Building 27, Jiacheng Garden, No.58 Xinghai Street, Industrial Park, Gusu District, Suzhou 215021

Reviews from Guests

4.0/5

179

Reviews

from real guests

Oksanich

This is an apart hotel. I would say that photos do not represent fairly what one will find there. The rooms are OK, but the rest of premises look really worn out. It is cold in January, but there is no heat there, and the ventilator (the heaters were kindly provided for me and my collegue as well as additional blankets). However, it was rather uncomfortable in the bathroom when you go to take a shower. Breakfast has limited options (chinese, no european food). We didn't find it at once, as it is located somewhat between residential buildings. There is 1 thing that is really stands out: at night wonderful view from the window looking at the Trade center. However, I am not sure if all the rooms have it. It is OK for a short stay, but bring warm clothes.

daniel_hatz

It is a simple hotel with clean rooms. It is not a hotel to stay in all day, but OK to sleep. Breakfast is a bit manageable but OK. Service well. The location makes it. about 5 min. to the 188 towers and about 10 min. to Suzhou Center Mall and Jinji Lake. The price for The rooms is more than fine.

GJO80

I stayed here a few times on weekend leisure trips several years ago. This was my first return visit for a few years. I booked on the ASR app and got a very good price for the area that the hotel is in. Check in and check out were very simple with the helpful reception staff both speaking fluently in English. I needed a temporary registration form as I had just flown in that day and would be moving to a private house after this trip and would need the temporary registration form from the hotel. The reception staff were very accommodating in providing this. The rooms themselves are quite no frills but are fully functional with good air conditioning, a small kitchen and a bathroom with a very small bath with a shower over the bath. The toilet is the Japanese style bidet toilet. The beds in this hotel are only 1.5m wide and are fine for one person. It would be a squeeze for two larger persons to sleep in such a narrow bed. There is a 24 hour Family Mart less than a minutes walk from this hotel which is handy for picking up any supplies. The hotel provides two 500 ml bottles of water each day. I was asked if I wanted a high floor and if I wanted smoking or a non-smoking room. I had an excellent view over the nearby park which is nice for walking in.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Ironing Service

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Restaurant

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Invoice provided

Laundromat

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Hungarian Spoken

Non-smoking Rooms

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Ironing Service

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

8 Available Room Types

Deluxe Room, 1 Bedroom

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Dining Area

Refrigerator

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fold-up bed

Kitchen

Sitting Area

Microwave

Free bottled water

Executive Room, 1 Bedroom

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Dining Area

Refrigerator

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Sleep comfort items

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fold-up bed

Kitchen

Sitting Area

Microwave

Free bottled water

Premier Room, 1 Bedroom

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Dining Area

Refrigerator

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Sleep comfort items

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Kitchen

Sitting Area

Microwave

Free bottled water

Executive Studio

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Dining Area

Refrigerator

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fold-up bed

Kitchen

Sitting Area

Microwave

Free bottled water

STUDIO EXECUTIVE

45 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Buffet-Style Restaurant

Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Invoice provided

Laundromat

Postal service

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Check-in [24-hour]

Security [24-hour]

Car park [charges apply]

Car park [nearby]