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Reviews from Guests

4.0/5

tripadvisor

1,311

Reviews

from real guests

Sunshine67675322534

5

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5

Pullman Wuxi Xinhu Hotel is very good, located in Wuxi Xinwu District, unique French Twin Buildings, less than ten minutes walk to Wanda Shopping Center, the surrounding environment is beautiful, especially at night very quiet, can give a very comfortable resting environment for mind and body. Hotel facilities and services are also very good, ground floor Mike is great, friendly, 👍🏻

charrierb

1

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5

A Horror! No one speaks English; it’s shameful for a hotel like this! No air conditioning - Supposedly broken down,..but in the other parts of the hotel it is good and cool. Even if I asked for a change of room to have one with air conditioning, we could not comply with my request ....How to sleep with 25° in his room! In addition they left the window of the room on the 21st floor open to make a draft, except that to sleep you have to put the double curtains otherwise you have the right to the hotel opposite that flash; So no more air enters the room... Mold in the shower, hair in the bathtub, moldy carpeting and that lifts in some places (And it doesn't look very clean anymore), stains on the marble floor.... Not to mention the restaurant, supposedly open until 11pm.... You go there, you settle down, and you realize that you only have five minutes to eat because it closes.... And no one warns you I highly recommend this hotel so that no one goes

sungod1982

3

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5

The stay clearly felt a decline in the quality of the food and drink, which was too much changed from last year, including breakfast and lounge evening HH, when asked about a change of executive chef after the year. It's a bit of a blip, but it's a bit of a blip, and it's a bit of a blip. The drinks were not freshly squeezed juice replenishment was also slow, and the chef on site was visibly dry and resentful, managing the quality of the reaction dish to the on-duty restaurant, and the responses were full of frustration. It may indeed be that there are too many business customers, Owners don't care about quality word of mouth, cost and profit come first, and afternoon teas offered by Pullman, the other home that has been criticized, are still lacking. It's not that different from the first time I checked in, and it seems to be very different. That's it. I don't know if there's going to be any change in my next stay after all this writing?

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi