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Reviews from Guests

3.0/5

tripadvisor

87

Reviews

from real guests

Erbee64

4

/

5

I only stayed one night in this hotel. The rooms are clearn, spacious, bed is fine, basically it is very comparable to European standards... apart from the fact that there is no coffee in the room, breakfast is Chinese (with little, but existing Western style food), and personnel that speaks good English in the lobby. However, asking for an iron/iron board via phone was extremely challenging. It was after 22:00 when I checked in, and the English speaking people were no longer there. After a long time, someone could explain the iron/iron board would be send to my room at 7:30 in the morning. This was delivered at 6:55... exactly at the moment I took a shower. You would expect they leave it in front of the room, but they kept ringing/knocking on the door I decided to get our of the shower and open the door (bathrobe is available :-)) before my neighbours would complain. I also had lunch in the restaurant, and the buffet offered plenty of choices. So I would not mind staying in this hotel when I return to this area.

jliuernsting

3

/

5

I had a very short stay at this hotel of only a few hours, but it left a decent impression. The room was an okay size and decently equipped. The bed was comfortable. As some of the other travelers commented, the rooms could use some freshening up. An employee told me that approximately 95% of the guests are business travelers related to the automobile industry, as the hotel is located in the FAW (First Automobile Workshop) area of the city. If you are a LaoWai (foreigner to China), you will feel right at home. A sign of the diverse crowd this hotel services, it has a number of different restaurants, Chinese, Japanese, German and International. I only had the breakfast buffet, and was impressed by the freshly made Chinese ramen. I would have given it four stars, but the checkout experience left some to be desired. As is customary in many non-luxury hotels in China, they send someone to check the room when you check out. They said I broke their alarm clock (one of those you can buy from the dollar store for <$2). When I took out the battery at night because the cheap clock had a really loud second arm, I did notice a decorative piece of plastic was broken. I think if I was the concierge, I a) would have replaced the broken item, so each new guest starts with a clean slate; b) would not have confronted a guest over such a cheap item. Conclusion: 1. decently equipped for any business traveler 2. clean 3. many foreigners, you would fit in no matter what nationality you are

MaxG_12

3

/

5

Stayed here during a business for one day. Rooms are clean but do need some freshening up soon. The size of the rooms are large enough. The reception area is a bit small but no congestion a during my check-in so I assume it is OK anyway. We had a surprise show in the lobby as the staff had a safety training including what to do during a potential fire. Good to see they took it seriously but also a lot of giggle at the end when all staff pretended to run fast and low to escape smoke during a fire! The staff were all friendly (except for the bell boy carrying my bag to my room and did not get a tip as I was out of cash) and helpful. Good food in the Chinese and German restaurants with some extra stars to the brewery that had real great Bavarian style beer.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ironing Service

Massage

Swimming pool

Fax/Photocopying

Tours

Dutch Spoken

Restaurant

Room Service

Vending machine

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Laundry

Library

Lockers

Postal service

Smoke-free property

Game Room

Hair/Beauty Salon

24-Hour Front Desk

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Karaoke

Valet Parking

Facilities Details

Pool and Spa

Fitness Center

Massage

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Entertainment and Family Services

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Karaoke

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Library

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Dutch Spoken

Finnish Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Air Conditioning

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]