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Reviews from Guests

5.0/5

tripadvisor

6,781

Reviews

from real guests

maricastano

5

/

5

The hotel is new and beautiful, and the rooms are spacious and comfortable. The only negative point is the shower. The floor is super slippery, and one must be very careful. They should change it urgently. The breakfast is of high quality and has a wide variety of food types. But the best part has been the personal attention from the director, and especially from Robin Zhang, Chief Concierge. We want to highlight this because he provided us with help and support regarding the issues we had, which were completely unrelated to the hotel. Thank you In front, there is a park that is great for a walk, especially early in the morning.

MDRX12310

4

/

5

A really nice hotel nearby to a few attractions. There were a few odd things though; we booked into a red level room with one bed as a couple and were given a room with two beds for some reason, we also checked in speaking English and were handed information guides to the hotel in an envelope in Russian for reasons also unknown, there was a plate with fruit in our room left with a card describing local Chinese snacks that weren't on the plate. Not a big problem but there's a lack of attention to detail at this price point. That said, the food and drinks on the red level were great and the staff were very friendly.

alexmuro1

5

/

5

We were there from 26/12 to 28/12. Very nice hotel in a very nice area. Friendly reception (English a bit lazy but it is normal in China), and the director (Mr. Alvaro Fernandez) was very friendly with us on arrival at the hotel knowing that we came from Mallorca. The rooms are very nice and comfortable. Breakfast is very good and varied. The swimming pool is large and open until 10:30 pm. It's not far from a subway station. And opposite is a very nice park to go for a walk. We use both transfer and laundry services, and perfect both. In short, if you are going to Xi'an, this is your hotel. Looking forward to next year returning to Xi'an just for the magnificent hotel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Spanish Spoken

Children's books and toys

Wired Internet

Wi-Fi in public areas

Body scrub

Garden

Ironing Service

Massage

Pool facilities

Daily Housekeeping

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Yoga room

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Covid-19 testing service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

A la carte breakfast

Italian Spoken

VIP Room Facilities

Alternative meal arrangement

Asian breakfast

French Spoken

Shops (on site)

German Spoken

Hypoallergenic room available

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Fruits/snacks

Full american breakfast

Shoeshine

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room service [24-hour]

Danish Spoken

Snack Bar

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Laundry

Library

Lockers

Outdoor venue for special events

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Babysitting/Child Services

Kids facilities

Latvian Spoken

Kids toothbrush

Step stool

Business Center

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Duplex room

Filming locations

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Proposal spot

Room decorations

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Themed rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Karaoke

Valet Parking

Bicycle Rental

10 Available Room Types

Family Supreme Room
Family Supreme Room
Family Supreme Room
Family Supreme Room
Family Supreme Room
Family Supreme Room
Family Supreme Room

Family Supreme Room

room-size-icon

69 Square Meter

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Bar

Bar

Slippers

Slippers

TV

TV

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Roll-in shower

Roll-in shower

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite

Presidential Suite

room-size-icon

355 Square Meter

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Bar

Bar

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

TV

TV

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Roll-in shower

Roll-in shower

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Red Level 2Bedroom Connected Gran Suite
Red Level 2Bedroom Connected Gran Suite
Red Level 2Bedroom Connected Gran Suite
Red Level 2Bedroom Connected Gran Suite
Red Level 2Bedroom Connected Gran Suite

Red Level 2Bedroom Connected Gran Suite

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Bar

Bar

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

TV

TV

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Roll-in shower

Roll-in shower

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Red Level 2Bedroom Connected Deluxe Suite
Red Level 2Bedroom Connected Deluxe Suite
Red Level 2Bedroom Connected Deluxe Suite
Red Level 2Bedroom Connected Deluxe Suite
Red Level 2Bedroom Connected Deluxe Suite

Red Level 2Bedroom Connected Deluxe Suite

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Bar

Bar

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

TV

TV

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Roll-in shower

Roll-in shower

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Bar

Bar

Slippers

Slippers

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

TV

TV

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Dining Table

Dining Table

Towels

Towels

Lowered view port in door

Lowered view port in door

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Roll-in shower

Roll-in shower

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Gran Melia Xian Hotel

Discover a luxurious 5-star experience at Gran Melia Xian Hotel, a sophisticated accommodation offering an elegant atmosphere in China. This esteemed hotel provides guests with an array of premium services and amenities, ensuring a memorable stay. Enjoy exquisite dining, relaxing spa treatments, and comprehensive facilities designed for comfort and convenience, perfect for both leisure and business travelers seeking an upscale retreat.


Services & Amenities at Gran Melia Xian Hotel

Gran Melia Xian Hotel provides a wide range of facilities including free Wi-Fi, internet access, wired internet, and Wi-Fi in public areas to keep guests connected. The hotel features a swimming pool, pool facilities, a spa, hot tub/Jacuzzi, exfoliation service, and massage service for ultimate relaxation. Guests can maintain their fitness routine at the fitness center, unwind in the garden, or enjoy the kids' club and books and toys for children. Additional services include daily housekeeping, ironing service, and fax/photocopying service. Multilingual staff speaking English, Chinese (Mandarin), and Spanish are available to assist guests.


About the Gran Melia Xian Hotel Brand

Gran Meliá Hotels & Resorts is the most exclusive luxury hotel brand from Meliá Hotels International, a Spanish hotel chain. Known for its elegant properties and exceptional service, the brand embodies a sophisticated approach to hospitality, offering a blend of classic luxury with avant-garde design and world-class amenities in prime locations across the globe.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

Breakfast in the Room

A la carte breakfast

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Fruits/snacks

Full american breakfast

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Outdoor venue for special events

Smoke-free property

Babysitting/Child Services

Family/child friendly

Kids facilities

Kids toothbrush

Playground

Step stool

Nightclub/DJ

Karaoke

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Convenience Store (on site)

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Library

Shared Lounge/TV Area

Terrace

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Covid-19 testing service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Spanish Spoken

Portuguese Spoken

Korean Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Body scrub

Garden

Pool facilities

Swimming pool

Tours

Yoga room

VIP Room Facilities

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Check-in [24-hour]

Duplex room

Filming locations

Hotel chain

Non-smoking Rooms

Proposal spot

Room decorations

Security [24-hour]

Soundproof Rooms

Themed rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Gran Melia Xian Hotel

generate-AIAI Summary

1. Does Gran Melia Xian Hotel offer free Wi-Fi?

Yes, Gran Melia Xian Hotel offers free Wi-Fi for guests.

2. What languages do staff at Gran Melia Xian Hotel speak?

Staff at Gran Melia Xian Hotel speak English, Chinese (Mandarin), and Spanish.

3. Are there facilities for children at Gran Melia Xian Hotel?

Yes, Gran Melia Xian Hotel offers books and toys for children and a kids' club.

4. Does Gran Melia Xian Hotel have a swimming pool?

Yes, Gran Melia Xian Hotel features a swimming pool and pool facilities.

5. Is a spa available at Gran Melia Xian Hotel?

Yes, Gran Melia Xian Hotel provides a spa, hot tub/Jacuzzi, exfoliation service, and massage service.

6. Does Gran Melia Xian Hotel have a fitness center?

Yes, a fitness center is available at Gran Melia Xian Hotel.

7. Does Gran Melia Xian Hotel provide daily housekeeping?

Yes, daily housekeeping services are offered at Gran Melia Xian Hotel.

8. What internet services are available at Gran Melia Xian Hotel?

Gran Melia Xian Hotel provides internet access, wired internet, and Wi-Fi in public areas.