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Reviews from Guests

4.0/5

tripadvisor

95

Reviews

from real guests

TeoZQ

5

/

5

The hotel was centrally located. Within walking distance to bell tower and drum tower and metro station. The receptionist and all staff were friendly and helpful and always seen with a smile on their face. There is also a travel desk at the ground floor of the hotel so you can book any last min tour at the hotel. The only negative point is the hotel room is slightly dated, but the location and service more than make up for it. Highly recommend hotel especially for first time traveller to Xi'an.

NCVienna

4

/

5

Excellent hotel, especially given its brilliant location in the walled city (with views of the Drum Tower) and its very reasonable prices. So reasonable in fact that we splashed out on a corner suite (which cost under $100/night) and got the best one on the top floor! One star deduction for the fact that when we entered our suite, it smelled heavily of cigarette smoke (this seemed to improve after we left a window open and used the A/C, although it is possible that we just got used to it after a couple of days…) The hotel has another few quirks: Going up in the glass lift, the corridors look like floors in a prison ward. The layout of our suite (not surprising given its strange triangular shape) was a bit peculiar, with the bathroom behind the bedroom. The area, being part of the walled city, is very lively and noisy until at least 1am and I’d hate to think what the noise level would have been on any of the lower floors. The breakfast room felt a bit “plasticky” and we didn’t come across anybody with even basic English language skills at reception. Having said all that, we really enjoyed our stay. The suite had all mod cons and we actually liked its slightly strange shape and great view. The location, in walking distance of the Drum Tower and Muslim Quarter, couldn’t have been better. The breakfast buffet was perfectly adequate. Would happily stay again.

763lornav

4

/

5

A very good hotel, very centrally located . Good room. It’s a bit quirky with a curtain separating the bathroom instead of a door which was a bit odd but we did know before we arrived. Breakfast was ok, lots of local dishes , some western. Very helpful staff on reception . The roof bar wasn’t open which was a bit of a shame . Overall though it suited us perfectly. Within walking distance of the city walls where bicycle hire was easy and fun to cycle all the way round.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Game Room

Garden

Ironing Service

Ticket Service

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Suit Press

Restaurant

Room Service

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Laundry

Library

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Latvian Spoken

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

10 Available Room Types

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

35 Square Meter

Bathrobes

Bathrobes

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Heating

Heating

Linens

Linens

Slippers

Slippers

Soundproof

Soundproof

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Carpeted

Carpeted

Desk

Desk

High floor

High floor

Low floor available

Low floor available

Sofa

Sofa

Top floor available

Top floor available

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Locker

Locker

Premier
Premier
Premier

Premier

room-size-icon

35 Square Meter

Special Offer - Deluxe Twin Room
Special Offer - Deluxe Twin Room
Special Offer - Deluxe Twin Room

Special Offer - Deluxe Twin Room

room-size-icon

40 Square Meter

Deluxe Suite
Deluxe Suite
Deluxe Suite

Deluxe Suite

room-size-icon

45 Square Meter

Deluxe King.
Deluxe King.
Deluxe King.

Deluxe King.

room-size-icon

35 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Asian breakfast

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Shared Lounge/TV Area

Cleaning Services

Ironing Service

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Korean Spoken

Dutch Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]