Sheraton Xi'an Hotel

4.0 / 5

•

262 Feng Hao East Rd Xian, Shaanxi 710077 China

Reviews from Guests

4.0/5

1,085

Reviews

from real guests

olgaoS6000NC

It is a good hotel in a bad location. It is not in a central area nor does it have many services around. Few restaurants and supermarkets. The on-site restaurant serves very acceptable Western dinners.

jeffpoon68

This time I stayed at Sheraton Xi'an Hotel, my first hotel after the flight, which is about 40 minutes from the airport taxi. Since I am a Platinum member, the hotel upgraded me to a suite, with the front desk staff smiling and polite. My room is on the administrative floor of the 9th floor, due to the relationship of the tail house, so very quiet, the room more than 700 feet, plenty of light. First the hat room and the bathroom, then go to the hall, a sense of space. There is a door between the hall and the bedroom. If a friend visits, close the door to keep the bedroom private. I like the workroom in the room because it is large enough and electrified enough. The bed is large and comfortable. But the bathroom of the owner's room is thinner, I can't stretch my legs for a bath, the flowers on the left side of the water pressure is larger than the right, it's strange. In addition, the hotel does not offer bath salt, slightly discolored. There is no coffee machine in the room, only instant coffee is available, and the suite is a place to deduct. I went to the administrative floor on the 3rd floor to eat "happy time", the food quality is good, and the chef cooked the baked bread. The staff here is careful and polite, see me take cold bread, will actively introduce what juice can be added, after I have finished the food, see I forgot to take the chopsticks, will also actively help me get my chopsticks, is a careful performance. As for breakfast, the food variety is not a lot, but there are local Xi'an foods, such as meat foil and tofu brains, etc., the biggest added point for me is that I can adjust the fresh fruit juice myself. Because I am a member of Mahatma Gandhi's Platinum, a welcome dish or snack will usually be delivered when staying, but this time it was not received. But I don't know if it becomes a coupon, because the front desk staff gave me a coupon, I can go to the restaurant to pick up a food or Starbucks coffee, and finally I took a chocolate cake, and then took the cake to the administrative lounge for coffee, haha Overall, the hotel is very affordable, both hardware and software are excellent, and I will stay at the hotel again afterwards, and I hope to try other suites to see if the bathroom or facilities are different.

robertofS5838FA

I stayed at this hotel for two nights and I must say that I had a great entrance very scenic with a large lobby with a robot always intent on cleaning. Quite large and well finished room with a very clean soft carpet as well as the bathroom. Great breakfast with a great choice of Western and Chinese dishes maybe something more is missing in the dessert but you can adapt with various cookies and some muffins, yogurt and fruit are not lacking. What about for me more than positive experience

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Computer station

Foot bath

Game Room

Massage

Pool facilities

Pool with view

Private bath

Daily Housekeeping

Japanese Spoken

Fax/Photocopying

Tours

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

A la carte breakfast

Italian Spoken

VIP Room Facilities

Alternative meal arrangement

Asian breakfast

French Spoken

Shops (on site)

German Spoken

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Fruits/snacks

Full american breakfast

Grocery Deliveries

Shoeshine

Azerbaijani Spoken

Suit Press

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Slovak Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Hindi Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Ironing Service

Laundry

Library

Lockers

Lao Spoken

Meeting stationery

Projector/LED display

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Kids cutlery

Kids facilities

Latvian Spoken

Kids safety features

Kids toothbrush

Step stool

Hair/Beauty Salon

Duplex room

Entire home

Filming locations

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Proposal spot

Room decorations

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Themed rooms

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Karaoke

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Computer station

Foot bath

10 Available Room Types

Club Suite, 1 King Bed

Heating

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Accessible toilet

Blackout curtains

Clothes Rack

Desk

Toiletries

Interconnecting Room(s) Available

Transfer shower

Washing machine

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Microwave

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Separate living room

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Roll-in shower

Kitchen

Room service [24-hour]

Free bottled water

Deluxe Room, 1 King Bed

Heating

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Accessible toilet

Blackout curtains

Clothes Rack

Desk

Toiletries

Interconnecting Room(s) Available

Transfer shower

Washing machine

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Microwave

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Separate living room

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Roll-in shower

Kitchen

Room service [24-hour]

Free bottled water

Club Room, 1 King Bed

Heating

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Accessible toilet

Blackout curtains

Clothes Rack

Desk

Toiletries

Interconnecting Room(s) Available

Transfer shower

Washing machine

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Microwave

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Separate living room

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Roll-in shower

Kitchen

Room service [24-hour]

Free bottled water

Deluxe Suite, 1 King Bed

Heating

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Accessible toilet

Blackout curtains

Clothes Rack

Desk

Toiletries

Interconnecting Room(s) Available

Transfer shower

Washing machine

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Microwave

Dining Area

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Separate living room

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Roll-in shower

Kitchen

Room service [24-hour]

Free bottled water

Executive Suite, 1 King Bed

Heating

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Accessible toilet

Blackout curtains

Clothes Rack

Desk

Toiletries

Interconnecting Room(s) Available

Transfer shower

Washing machine

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Microwave

Dining Area

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Separate living room

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Roll-in shower

Kitchen

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

A la carte breakfast

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Fruits/snacks

Full american breakfast

Grocery Deliveries

Restaurant [halal]

Restaurant

Room Service

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Meeting stationery

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Kids cutlery

Kids facilities

Kids safety features

Kids toothbrush

Step stool

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Shoeshine

Suit Press

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Computer station

Foot bath

Outdoor recreational features

Pool facilities

Pool with view

Private bath

Tours

VIP Room Facilities

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Duplex room

Entire home

Filming locations

Hotel chain

Non-smoking Rooms

Proposal spot

Room decorations

Security [24-hour]

Soundproof Rooms

Themed rooms

Car park [free of charge]

Car park [on-site]