Best Western Premier Qingdao Kilin Crown

The staff was 5-star... The room was nice and the bed comfortable. Typical of many hotels in China, the aircon doesn't run all the time so there are some mildew smells here and there. The building exterior shows some age, but the inside is well kept. The buffet was good but a bit over-priced. The resort is a 5 min walk to the beer garden and beach. Would go again.

It's hard for us to understand how this hotel has a cumulative rating of four out of five dots. Given that Kilin bills itself as a (five star?) fine institution, travelers need to know that this place is pretty run-down and not very pleasant. The carpets were dirty and had not been vacuumed in some time. The rooms smelled of smoke. Our window latch was broken and so it would not close. The breakfast on the 35th floor was cheap and skimpy. Every toilet we encountered was leaking water into the bowl (despite the drought in Shandong) and a staff member told us in so many words: What do you expect at a place like this? I've stayed at worse, but it's sad that the management so clearly just does not care about this hotel.

5 stars? worse than a normal 3 stars. It has been never renovated. The carpets, the bath,...ufff. there is a nice 360º view restauant in 35 floor. View is nice, food terrible (is a buffet where food was cold), the carpet is durty and has been there at least for 15 years. Trust me, is the worse hotel I have been in many years.