Reviews from Guests

4.0/5

tripadvisor

4,236

Reviews

from real guests

Roam05311215604

5

/

5

A wonderful getaway with my fiancée. Our experience at Banyan Tree Shanghai On The Bund was truly unforgettable, thanks to the exceptional service. From the moment we arrived, the staff went above...

TaniaPemberton

5

/

5

The hotel is in a great location and the staff all very friendly. I particularly want to mention Michael the concierge and his colleagues Tony and Jeremy who were so helpful both before and...

bencpq

2

/

5

Laughably unprofessional service at a self-styled ‘high-end’ hotel. I booked and paid for two rooms for some friends. The front desk tried to push an upsell by repeatedly stressing in front of the...

Facilities Details

Fitness Center

Hot Tub

Massage

Sauna

Spa

Valet Parking

Breakfast in the Room

Bar

BBQ Facilities

Breakfast [buffet]

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Ticket Service

Currency Exchange

Children's books and toys

Kids club

Air conditioning in public area

Invoice provided

Postal service

Smoke-free property

Smoking area

Babysitting/Child Services

Family/child friendly

Family room

Game Room

Nightclub/DJ

Karaoke

Entertainment Staff

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Hair/Beauty Salon

Souvenir/Gift Shop

Terrace

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Staff trained in safety protocol

Dry Cleaning

Laundry

English Spoken

Chinese [Mandarin]

Japanese Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Garden

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Airport transfer

Car park [free of charge]

Car park [on-site]

Nearby Location

Mandarin Oriental, Shanghai

0.6 km

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逸仙路铁轨

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19叁III老场坊 | 1933 Shanghai

2.02 km