Eiffelton

Overall a good hotel, spacious and clean rooms. We booked our room on tripadvisor and sadly they tried to charge breakfast twice. I had to contact booking.com to fix the matter. Breakfast buffet has almost only chinese food.

Horrible experience with this hotel. Stay away if you can!The most horrible hotel I have ever stayed! Property is huge but definitely rundown! Total booked 5 rooms in a row for Shanghai exhibition on June 2014. Rooms given were rundown with broken furniture & old dirt on the floor carpet. Can't imagine they could rent the rooms out with such poor conditions and claimed themselves as 4-5 stars, personally I don't think they deserve a star. Service is terrible! No one can speak proper English and if you do speak Mandarin your anger will be higher to communicate with the staffs, there is no proper manner and you can see customers are always arguing in the front desk when u passing by. Breakfast is disgusting with full of oily foods and the only thing is safe to consume maybe only the bread. Wifi? There is no wifi in the room and lobby wifi u can get if you are lucky enough. Lan line internet is charged at RMB100 per day. Location wise, near nowhere and the only transport to travel around is taxi. During exhibition time you can hardly get a taxi from outside of the hotel as most of the taxi will be taken by outside passenger. Even there is staff to help to call for taxi it will be long queue and take long time to come. Horrible experience! Stay away if you can!

The Eiffelton is a nice Hotel. The room and toilet very clean. We had a nice view to the beautiful Huangpu Bridge, especially at night. The friendly staff tries to be helpful but it is very difficult because they hardly speaks English. Breakfast is served in a huge dinning room, but it is mainly Chinese breakfast. Quite an experience. The Hotel is located far from the center, so you need to order a taxi to go anywhere. I will recommend this Hotel only for a group with a local guide. .