Radisson Collection Yangtze Shanghai

4.0 / 5

•

No. 2099 Yan'an West Road Changning, Shanghai, China 200051

Reviews from Guests

4.0/5

1,792

Reviews

from real guests

lissybubs

From the Reception area you get the feeling that this hotel is going to be a great standard. However the bedrooms feel dated, beds were terribly hard and uncomfortable, bathrooms did not feel clean (lots of black mold in the bath area) and the sound-proofing was non-existent. The buffet breakfast was chaotic and stressful. Reception staff were not very friendly. Finally the location is not great either. Overall, disappointed and was glad to leave.

elmara426

Very disappointing experience. I came to breakfast before 10:00, which was still within the official breakfast hours. The restaurant staff told me that, because there was little time left, I could only take a takeaway breakfast. I agreed without any complaints. However, the takeaway they gave me contained only a few pieces of bread, some pastries, and a small juice box. I explained that I do not eat flour-based products and asked if there was anything else available. The staff replied that this was all they had, although I could clearly see that other food was still available in the restaurant. People choose an expensive hotel like Radisson Collection because they expect excellent service. We are paying guests, not beggars. No one will starve because of one breakfast, but it is the attitude and lack of care that completely ruined my impression of this hotel. Great hospitality is made up of small details, and unfortunately this hotel failed at one of the simplest ones. I cannot recommend staying here based on this experience.

96johanv

While I definitely enjoyed my 4-night stay at this hotel, there was nothing spectacular that resonates with me. In particular if you consider this to be a 5-star hotel, I cannot help but think there must still be some better options in Shanghai. It just does not excel, also considering other 5-star Radisson hotels I have stayed at. Upon arrival I was greeted by friendly staff. While their English capabilities seem limited, there were no issues communicating. I was allowed to check-in early, maybe due to my rewards status, but I greatly appreciate that. I stayed in a Collection Superior room with a king sized bed. I would say the room size is average compared to European standards. Plenty of complementary bottled water, with refills each day. Likewise for a Nespresso-type coffee maker and capsules. The bathroom includes a bathtub with shower (not separate) and a variety of amenities in case needed. The shower could be very hot, and was put back to that setting after each cleaninge service. Bed was comfortable, with sufficient pillows. The room was kept very clean. Not sure if they clean once or twice a day as I typically was out early morning and back late evening. In any case it was spotless. I found it a bit challenging to regulate the room temperature/fan. Temperature did not stay stable, but nothing that bothered me too much. The TV in the room is large. Not sure if it is the quality of the signal or the TV itself, but picture quality was rather bad. My colleague stated the same. I am not sure if room service is offered. It was in any case not obvious. I had dinner once at hotel premises on their 2nd floor. I do not think this restaurant is owned by the hotel as I could not charge to my room. The (Asian) food was okay though, communication a challenge but translation apps on phones made a difference. There are a few other dinner opportunities on site, including one that offered more European style food. There is a large modern shopping mall in proximity which offers multiple restaurants. In all cases I could pay with my credit card (MC), which was helpful as I was afraid that would not be possible. Breakfast at hotel was okay. You pick your table yourself after they scan your room key. This means you are not guided to your table, nor offered a coffee/tea. You obsviously can get it yourself, it is just the first time I experience it like that in a 5-star hotel. Tables were not attended at all. Plenty of Asian food selection, and eggs made to order. It seems they do run out of things rather quickly (e.g. bao buns), so they could consider checking on refill needs sooner. I personally find it odd that aluminum cups are used to serve juices, instead of glasses. It seems practical considerations prevailed the customer experience. I will consider staying here again, in particular if I need to be in proximity. Otherwise I may consider alternatives closer to more lively areas such as The Bunt.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible entrance to all on-site swimming pool

Accessible registration desk

Accessible route to the registration desk

Accessible vanities in all rooms

Alarm clock telephone ringers in all rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Bathtub grab bars in some rooms

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Entrance to on-site business center

Entrance to on-site fitness center

Lever handles on all guest room doors

Lowered electrical outlets in all rooms

Main entrance

Mobility accessibility in some rooms

On-site accessible restaurants / lounges

On-site accessible self parking

Parking spaces for cars self-parking facility

Roll-in shower in some rooms

Safety chains and/or latches on all guest doors

Self-closing doors on all guest rooms and suites

Toilet seat at wheelchair height -- some rooms

Transfer showers in some guest rooms

View ports in all guest room and suites doors

Visual alarms in some guest rooms and suites

Visual alarms in some public hallways

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Computer station

Garden

Ironing Service

Massage

Daily Housekeeping

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Table Tennis

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

German Spoken

Hypoallergenic room available

Dutch Spoken

Shoeshine

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Laundry

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Allergy-free rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible entrance to all on-site swimming pool

Accessible registration desk

Nearby Location

Shanghai Takashimaya Department Store

729 m

Blue Moon

969 m

Shanghai International Gymnastic Center

1.33 km

Consulate General of Ukraine in Shanghai

333 m

Consulate-General of the Republic of Singapore in Shanghai

461 m

Donghua University

798 m

Shanghai Art Collection Museum

1.14 km

Huxi Christian Church

1.52 km

Minsheng Art Museum

1.71 km

Cloud Nine Shopping Mall

2.01 km

Shengqi Xiaozi Maoxian World

2.35 km

Shanghai Advanced Institute of Finance

2.39 km

Shanghai United Family Hospital and Clinics

2.89 km

Shanghai Landseed Hospital

2.99 km

Grand Gateway 66

3.12 km

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10 Available Room Types

Junior Suite

55 Square Meter

Non-smoking

Carpeted

Sleep comfort items

Accessible toilet

Air Conditioning

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Cleaning Products

Lowered electrical outlet

Interconnecting Room(s) Available

Toiletries

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Suite (Duplex)

Non-smoking

Carpeted

Dining Table

Sleep comfort items

Accessible toilet

Air Conditioning

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Cleaning Products

Lowered electrical outlet

Interconnecting Room(s) Available

Toiletries

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Balcony/Terrace

Deluxe Suite

Non-smoking

Carpeted

Dining Table

Sleep comfort items

Accessible toilet

Air Conditioning

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Cleaning Products

Lowered electrical outlet

Interconnecting Room(s) Available

Toiletries

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Standard Room (Collection)

Non-smoking

Carpeted

Sleep comfort items

Accessible toilet

Air Conditioning

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Cleaning Products

Lowered electrical outlet

Interconnecting Room(s) Available

Toiletries

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Superior Room, Park View (Collection)

Non-smoking

Carpeted

Sleep comfort items

Accessible toilet

Air Conditioning

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Cleaning Products

Lowered electrical outlet

Interconnecting Room(s) Available

Toiletries

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Hair dryer

Bathrobes

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Hotel Details

AI Summary

About Radisson Collection Yangtze Shanghai

Radisson Collection Yangtze Shanghai is a luxurious 5-star hotel offering an elegant stay in the vibrant city of Shanghai, China. This sophisticated accommodation provides guests with a refined atmosphere and exceptional service, ideal for both leisure and business travelers seeking premium comforts in a dynamic urban setting.

Services & Amenities at Radisson Collection Yangtze Shanghai

Guests at Radisson Collection Yangtze Shanghai can enjoy a range of convenient services and amenities, including free Wi-Fi, and a multilingual staff proficient in English, Chinese (Cantonese), Chinese (Mandarin), and Japanese. The hotel features interior corridor access to all rooms, accessible meeting rooms, an accessible swimming pool entrance, an accessible registration counter, an accessible route to the registration counter, and accessible sinks in all rooms. Each room also includes a telephone with an alarm clock.

About the Radisson Collection Yangtze Shanghai Hotel Brand

Radisson Collection is a premium lifestyle brand part of the Radisson Hotel Group, offering exceptional hotels in unique locations worldwide. Radisson Collection Yangtze Shanghai upholds this brand's commitment to outstanding design, personalized service, and curated experiences, ensuring a memorable stay for every guest.

Location & Getting to Radisson Collection Yangtze Shanghai

Radisson Collection Yangtze Shanghai is conveniently situated at No. 2099 West Yan'an Road in the Changning district of Shanghai, China. This prime location offers easy access to major city thoroughfares, making it simple for travelers to navigate to and from the hotel via private transportation or local taxi services throughout the bustling city of Shanghai.

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Kids club

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible entrance to all on-site swimming pool

Accessible registration desk

Accessible route to the registration desk

Accessible vanities in all rooms

Alarm clock telephone ringers in all rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Bathtub grab bars in some rooms

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Entrance to on-site business center

Entrance to on-site fitness center

Lever handles on all guest room doors

Lowered electrical outlets in all rooms

Main entrance

Mobility accessibility in some rooms

On-site accessible restaurants / lounges

On-site accessible self parking

Parking spaces for cars self-parking facility

Roll-in shower in some rooms

Safety chains and/or latches on all guest doors

Self-closing doors on all guest rooms and suites

Toilet seat at wheelchair height -- some rooms

Transfer showers in some guest rooms

View ports in all guest room and suites doors

Visual alarms in some guest rooms and suites

Visual alarms in some public hallways

Computer station

Garden

Swimming pool

Swimming pool [outdoor]

Tours

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Allergy-free rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Radisson Collection Yangtze Shanghai

AI Summary

1. Does Radisson Collection Yangtze Shanghai offer free Wi-Fi?

Yes, Radisson Collection Yangtze Shanghai provides complimentary Wi-Fi access for its guests.

2. What languages do the staff at Radisson Collection Yangtze Shanghai speak?

The staff at Radisson Collection Yangtze Shanghai are proficient in English, Chinese (Cantonese), Chinese (Mandarin), and Japanese.

3. Is Radisson Collection Yangtze Shanghai a 5-star hotel?

Yes, Radisson Collection Yangtze Shanghai is a luxurious 5-star hotel.

4. Where is Radisson Collection Yangtze Shanghai located?

Radisson Collection Yangtze Shanghai is located at No. 2099 West Yan'an Road, Changning, Shanghai, China.

5. Does Radisson Collection Yangtze Shanghai have accessible facilities?

Yes, Radisson Collection Yangtze Shanghai offers various accessible facilities including accessible meeting rooms, an accessible swimming pool entrance, an accessible registration counter, and accessible sinks in all rooms.

6. Are all rooms at Radisson Collection Yangtze Shanghai accessed via an interior corridor?

Yes, all rooms at Radisson Collection Yangtze Shanghai feature interior corridor access.

7. Do rooms at Radisson Collection Yangtze Shanghai include a telephone with an alarm clock?

Yes, each room at Radisson Collection Yangtze Shanghai is equipped with a telephone and an alarm clock.

8. Is there an accessible route to the registration counter at Radisson Collection Yangtze Shanghai?

Yes, Radisson Collection Yangtze Shanghai provides an accessible route to its registration counter.