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Reviews from Guests

4.0/5

tripadvisor

1,230

Reviews

from real guests

Eugeneloke321

4

/

5

Grand Central Hotel Shanghai is in a very convenient location, close to Nanjing Road and within easy reach of the Bund. The room was clean, comfortable and spacious, making it a great base for exploring Shanghai. A special thank you to Snow Ye, the manager, who was extremely helpful and attentive throughout my stay and was always happy to assist whenever I needed help. Willie Dong from the concierge team was also friendly and helpful. Overall, a very comfortable stay with excellent service and a fantastic location. I would happily stay here again.

Bicho56

5

/

5

The hotel is very comfortable and is next to Nanjing Road, so anything you need is within your reach. Very comfortable and well-maintained rooms. Friendly staff. Complete breakfast with suitable Western options.

nataliabX2507UT

1

/

5

Our stay at this hotel was ruined by completely unprofessional and inhumane treatment from the staff. Upon check‑in, we were asked to leave a $100 deposit. During our stay, my wife started her period – a normal female physiological process. She accidentally stained one towel slightly. At checkout, a hotel employee inspected the room, pointed to that towel, and claimed we had to pay for “special cleaning”. They demanded over 200 yuan (around $28) – an absurd amount for a regular towel. When we reasonably objected that this is not damage but simply part of normal hotel laundry, the staff refused to return our deposit. The manager backed them up. My wife was brought to tears – this is a very personal and sensitive matter for any woman. Instead of understanding or an apology, we faced pressure, an argument, and the threat of losing our entire deposit. We only got our money back after a long confrontation. By then we were stressed, running out of time, and almost missed our flight. This is not service – it’s outright rudeness and an attempt to profit from an awkward situation. I strongly do not recommend this hotel, especially to couples, women, or anyone who values their dignity and time.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Babysitting/Child Services

Garden

Ironing Service

Massage

Daily Housekeeping

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Temperature check for guests and staff

Chinese cuisine in restaurant

Dutch Spoken

Azerbaijani Spoken

Restaurant

Room service [24-hour]

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Laundry

Lao Spoken

Smoke-free property

Hungarian Spoken

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Norwegian Spoken

Entertainment Staff

Nearby Location

Shanghai First Foodhall

Shanghai First Foodhall

261 m

Huangpu Gymnasium

Huangpu Gymnasium

283 m

Shanghai Money Union

Shanghai Money Union

407 m

Shanghai Brush & Ink Museum

Shanghai Brush & Ink Museum

198 m

Hualian Commercial Building

Hualian Commercial Building

270 m

Yujiali Fruit Hypermarket

Yujiali Fruit Hypermarket

286 m

Holy Trinity Church, Shanghai

Holy Trinity Church, Shanghai

465 m

Rockbund Art Museum

Rockbund Art Museum

484 m

Huangpu District Premarital Health Care Center

Huangpu District Premarital Health Care Center

567 m

Shanghai Christian Church Moore Memorial Church (Mu'en Church)

Shanghai Christian Church Moore Memorial Church (Mu'en Church)

569 m

Nanjing Road Pedestrian Street

Nanjing Road Pedestrian Street

619 m

South African Consulate-General in Shanghai

South African Consulate-General in Shanghai

655 m

Shanghai Urban Planning Exhibition Center

Shanghai Urban Planning Exhibition Center

711 m

University of Central Lancashire

University of Central Lancashire

729 m

Thai Trade Center, Commercial Section, Royal Thai Consulate-General in Shanghai

Thai Trade Center, Commercial Section, Royal Thai Consulate-General in Shanghai

862 m

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10 Available Room Types

Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite
Business Suite

Business Suite

room-size-icon

68 Square Meter

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite

Executive Suite

room-size-icon

68 Square Meter

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Executive King Bed Room
Executive King Bed Room
Executive King Bed Room
Executive King Bed Room
Executive King Bed Room
Executive King Bed Room
Executive King Bed Room
Executive King Bed Room

Executive King Bed Room

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Atrium-view Queen Room
Atrium-view Queen Room
Atrium-view Queen Room
Atrium-view Queen Room
Atrium-view Queen Room
Atrium-view Queen Room

Atrium-view Queen Room

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

About Grand Central Hotel Shanghai

Grand Central Hotel Shanghai is a luxurious 5-star hotel offering an elegant stay in the vibrant heart of Shanghai. This sophisticated accommodation provides a welcoming atmosphere, perfect for both business and leisure travelers seeking comfort and convenience in China's bustling metropolis.


Services & Amenities at Grand Central Hotel Shanghai

Grand Central Hotel Shanghai offers an array of facilities including free Wi-Fi, English, Chinese (Mandarin), and Japanese-speaking staff, a Kids' Club, and a swimming pool. Guests can enjoy a fitness center, garden, massage, sauna, and spa services. Additional conveniences include daily housekeeping, babysitting, ironing, fax/photocopying, ticket, and tour services, alongside daily disinfection in rooms and public areas.


About the Grand Central Hotel Shanghai Hotel Brand

Grand Central Hotel Shanghai is an independent luxury hotel, renowned for its commitment to exceptional service and elegant accommodations in the heart of Shanghai. It stands as a distinguished property, dedicated to offering a premium hospitality experience to its guests.


Location & Getting to Grand Central Hotel Shanghai

Grand Central Hotel Shanghai is ideally situated at 505 Jiujiang Road in the bustling Huangpu district of Shanghai, China. This prime location places guests close to major landmarks. The hotel is easily accessible via Shanghai's extensive metro system, with several stations nearby connecting to various parts of the city.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Heating in public area

Smoke-free property

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Cleaning Services

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Dutch Spoken

Azerbaijani Spoken

Finnish Spoken

Hebrew Spoken

Lao Spoken

Hungarian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Frequently Asked Questions About Grand Central Hotel Shanghai

generate-AIAI Summary

1. Does Grand Central Hotel Shanghai offer free Wi-Fi?

Yes, Grand Central Hotel Shanghai provides free Wi-Fi for guests.

2. Is there a swimming pool at Grand Central Hotel Shanghai?

Yes, guests can enjoy a swimming pool at Grand Central Hotel Shanghai.

3. Does Grand Central Hotel Shanghai have a fitness center?

Yes, a fitness center is available for guests at Grand Central Hotel Shanghai.

4. Are spa and massage services offered at Grand Central Hotel Shanghai?

Yes, Grand Central Hotel Shanghai features a spa, massage, and sauna facilities.

5. What languages do the staff speak at Grand Central Hotel Shanghai?

The staff at Grand Central Hotel Shanghai speak English, Chinese (Mandarin), and Japanese.

6. Does Grand Central Hotel Shanghai provide services for families with children?

Yes, Grand Central Hotel Shanghai offers a Kids' Club and babysitting service.

7. What cleaning services are provided at Grand Central Hotel Shanghai?

Grand Central Hotel Shanghai provides daily housekeeping, daily room disinfection, and daily disinfection in public areas.

8. Can Grand Central Hotel Shanghai assist with tours and tickets?

Yes, Grand Central Hotel Shanghai offers ticket and tour services for guests.