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Reviews from Guests

4.0/5

tripadvisor

6,350

Reviews

from real guests

gordon m

3

/

5

Large hotel a block in from the Bund. Very popular with cruise passengers and Russian tourists. Large marble lobby refreshingly cool on a sultry day. Pay up for a room facing the river and specify...

Cyjy

3

/

5

Stayed here again in April 2026 after last staying here 10 years ago. The location is undoubtably great, being on the Bund and within walking distance to Nanjing Road. But there just isn’t anything...

TrustedTraveller2

4

/

5

This is sort of a weird half old/half new hotel. The old entrance opens onto the Bund area while the new entrance is around the other side of the block. The lobbys on both sides are fairly...

Facilities Details

Fitness Center

Hot Tub

Massage

Sauna

Spa

Breakfast in the Room

Alternative meal arrangement

Bar

Breakfast [buffet]

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Special Diet Meals (upon request)

Breakfast service

Ticket Service

Currency Exchange

Lockers

Kids club

Honeymoon Suite

Air conditioning in public area

Cash withdrawal

Heating in public area

Infirmary

Invoice provided

Postal service

Smoke-free property

Smoking area

Babysitting/Child Services

Family/child friendly

Family room

Game Room

Evening Entertainment

Nightclub/DJ

Soundproof Rooms

Karaoke

Entertainment Staff

Fax/Photocopying

Meeting/Banquet Facilities

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Shared Lounge/TV Area

Library

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Suit Press

Dry Cleaning

Laundry

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Thai Spoken

Vietnamese Spoken

Khmer Spoken

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Free Wifi

Internet services

Wired Internet

Wi-Fi in public areas

Body scrub

Body wrap

Garden

Pub crawl

Swimming pool

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Check-in [24-hour]

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Airport transfer

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]