Jing An Shangri-La, Shanghai

4.0 / 5

•

No.1218 Yan'an Middle Road, Jing'an District, Shanghai City, China 200040

Reviews from Guests

4.0/5

3,830

Reviews

from real guests

cwong2026

We had a wonderful stay at the Qingan Shangri-La, and the Horizon Club truly made the experience exceptional. Sylvia, Nancy, and Lucy were outstanding—always helpful, professional, and genuinely caring. Their service alone is a reason we will return. The swimming pool itself is beautiful and well-maintained, though the lifeguards could be more attentive to guests. Overall, the majority of staff were courteous and welcoming, and the Horizon Club stands out as one of the best hotel experiences I’ve ever had. Highly recommended, especially for families.

JoCu2026

This was my fourth stay at the Jing An Shangri-La, and it remains my absolute favorite hotel in Shanghai. I actually stayed at two other five-star properties during this trip, and honestly, none of them can hold a candle to this hotel. The location is unbeatable. It is centrally located and directly connected to three metro lines, and to the Kerry Center, which is one of the city's most popular shopping complexes packed with top-tier restaurants and cafes. While it may not be the most opulent property in Shanghai, every single aspect qualifies it as one of the best five-star hotels in the city. The decor is elegant and tasteful with excellent AC/ventilation system, which is crucial for Shanghai is extremely humid in the summer. What truly sets it apart is the outstanding hospitality. The staff are incredibly attentive and friendly, while remaining very professional. Special thanks to Alisa Yun at reception, and Julie in the Horizon Club Lounge for their exceptional service. I am completely satisfied and will definitely keep coming back.

annalZ2652MC

Rated 4/5 because of experience in Chinese restaurant, Summer palace. After check in, had late lunch there. Service was okay, just had this lady staff who kept trying to sell their rice dumpling bundle. We told her we were going to move to another hotel soon. She commented she had sampled the new dishes each time they came out, pointed out that a few dishes we ordered were new ones. Sure chatty. The negative experience at Summer Palace happened at another lunch. It was peak hour but we got a table fast. When I was ordering the third thing not available through WeChat order, the staff turned away before I finished talking. Not the kind of service standards expected in a hotel like this. Every morning the breakfast restaurant was packed. We chose to sit near the entrance as it was further away from the buffet and crowds. There are a few live stations and one of them had pan fried dumplings almost every morning we were there. Couldn't get enough ;). Our room was big enough for 3. Housekeeping was okay but not great. Lots of check outs and our room wasn't cleaned till after 3pm on some days which did pose some inconvenience after we returned to the room after lunch. Kerry centre, a shopping mall, is connected to the hotel and it's quite a nice mall with Ole mart and restaurants. All in all, hotel stay was good but not great.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Body scrub

Body wrap

Game Room

Ironing Service

Massage

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Anti-viral cleaning products

Breakfast in the Room

Cashless payment service

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Laundry

Postal service

Smoke-free property

Hungarian Spoken

Babysitting/Child Services

Hair/Beauty Salon

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [on-site]

Karaoke

Entertainment Staff

Valet Parking

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Body scrub

Body wrap

Game Room

Ironing Service

Massage

Nearby Location

Julu Shengxian Market

418 m

Shanghai Jing'an Gymnasium (Side Gate)

546 m

Jing'an Stadium (East Gate)

549 m

Plaza 66

632 m

Orthodox Church of Our Lady Hall

760 m

Shenjianqiang Swimming Club

819 m

Shanghai Jing'an District Central Hospital

838 m

Xinyuan Spa

882 m

Westgate Mall

886 m

Christ the King Church (Jūnwáng táng)

900 m

New Zealand Consulate General, Shanghai

920 m

Consulate General of the Republic of Italy in Shanghai

921 m

Xuhui Central Hospital

984 m

Shanghai Theatre Academy

1.13 km

Shanghai University - Paris International Institute of Fashion & Art

1.14 km

Discounts recommended for you

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10 Available Room Types

Executive Suite, 1 King Bed

Mirror

Non-smoking

Heating

Adjustable height hand-held shower wand

Electric Kettle

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

iPod dock

Towels

Minibar

Toiletries

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Clothes Rack

Bathtub

Free bottled water

Daily newspaper

Room service [24-hour]

Deluxe Suite, 1 King Bed

Mirror

Non-smoking

Heating

Adjustable height hand-held shower wand

Electric Kettle

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

iPod dock

Towels

Minibar

Toiletries

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Clothes Rack

Bathtub

Free bottled water

Daily newspaper

Room service [24-hour]

Double or Twin PREMIER

52 Square Meter

Horizon Club Grand Premier Room - 1 King

Horizon Club Grand Premier Room - 1 King

62 Square Meter

Electric Kettle

Bathrobes

Cleaning Products

Hair dryer

Mirror

Private bathroom

Towels

Walk-in shower

Whirlpool bathtub

Board games/puzzles

Free use of business areas

Free Wifi

iPod dock

Pool facilities

Radio

Cable Channels

Telephone

Adapter

Air Conditioning

Concierge

Heating

Linens

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Wine glasses

Carpeted

Desk

Fold-up bed

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Clothes Rack

Dressing room

Ironing Facilities

Trouser press

Baby cot (upon request)

Safe

Horizon Club Grand Premier Room 1 King

Heating

Adjustable height hand-held shower wand

Electric Kettle

Shower chair

Air Conditioning

Blackout curtains

Desk

Roll-in shower

Accessible toilet

Toiletries

Slippers

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Room service [24-hour]

Mirror

Non-smoking

Sleep comfort items

Soundproof

Bathtub grab bar

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Towels

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Clothes Rack

Bathtub

Free bottled water

Hotel Details

AI Summary

About Jing An Shangri-La, Shanghai

Jing An Shangri-La, Shanghai is a luxurious 5-star hotel offering an elegant and refined atmosphere in the heart of Shanghai, China. This prestigious accommodation provides an exceptional stay, blending sophisticated comfort with convenient access to the bustling Jing'an district.

Services & Amenities at Jing An Shangri-La, Shanghai

Jing An Shangri-La, Shanghai provides an array of facilities for a comfortable stay, including free Wi-Fi and wired internet access, a swimming pool, a spa, sauna, hot tub/Jacuzzi, and a fitness center. Guests can enjoy massage services, body scrub service, body wrap service, a kids' club, and a game room. Additional conveniences include daily cleaning service, ironing service, fax/photocopying service, ticket service, and tour service. Staff are available who speak English, Chinese (Mandarin), and Japanese.

About the Jing An Shangri-La, Shanghai Hotel Brand

Jing An Shangri-La, Shanghai belongs to the Shangri-La Hotels and Resorts group, a renowned luxury hotel chain based in Hong Kong. Known for its Asian hospitality, Shangri-La operates properties globally, offering exquisite service and opulent accommodations to discerning travelers.

Location & Getting to Jing An Shangri-La, Shanghai

Jing An Shangri-La, Shanghai is conveniently located at 1218 Middle Yan'an Road in the vibrant Jing'an district of Shanghai, China. The hotel's prime position in Jing'an offers easy access to the surrounding city. Travelers can reach the hotel by various city transportation options readily available in this central area.

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Postal service

Smoke-free property

Babysitting/Child Services

Family/child friendly

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Body scrub

Body wrap

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Jing An Shangri-La, Shanghai

AI Summary

1. Does Jing An Shangri-La, Shanghai offer free Wi-Fi?

Yes, free Wi-Fi is available at Jing An Shangri-La, Shanghai.

2. Does Jing An Shangri-La, Shanghai have a swimming pool?

Yes, a swimming pool is available for guests at Jing An Shangri-La, Shanghai.

3. Are spa services available at Jing An Shangri-La, Shanghai?

Yes, guests can enjoy spa services at Jing An Shangri-La, Shanghai.

4. Is there a fitness center at Jing An Shangri-La, Shanghai?

Yes, Jing An Shangri-La, Shanghai features a fitness center for guest use.

5. What languages do staff at Jing An Shangri-La, Shanghai speak?

Staff at Jing An Shangri-La, Shanghai speak English, Chinese (Mandarin), and Japanese.

6. Does Jing An Shangri-La, Shanghai have a kids' club?

Yes, a kids' club is available at Jing An Shangri-La, Shanghai.

7. Are massage services offered at Jing An Shangri-La, Shanghai?

Yes, massage services are available at Jing An Shangri-La, Shanghai.

8. Is there a hot tub or Jacuzzi at Jing An Shangri-La, Shanghai?

Yes, a hot tub/Jacuzzi is available at Jing An Shangri-La, Shanghai.

9. Can I arrange tours through Jing An Shangri-La, Shanghai?

Yes, tour and ticket services are available to assist guests at Jing An Shangri-La, Shanghai.

10. Is daily cleaning service provided at Jing An Shangri-La, Shanghai?

Yes, daily cleaning service is provided at Jing An Shangri-La, Shanghai.