LI JING

My wife and I stayed here with another couple in october 2019. Due to renovations the restaurant was not available. We found the room to be comfortable and cleaned. Staff were not able to communicate in english so my wife spoke chinese with them. I found them to try to be helpful bur a bit disorganized. I was not able to communicate with them using a translator app on the smartphone. If english communication is important to you then please discount my rating accordingly. There are many nearby restaurants for breakfast lunch and dinner, we used several of them without complaint. I'm not sure I trust the neighborhood after dark and do not recommend it for families or individual travelers for that reason. I was approached by a woman apparently soliciting for prostitution in the early evening one night, but saw no other potential threats during my stay.

I checked into the Yitel Shanghai Nanjing East Road Peoples Square on 11/30/19 and had a confirmation from Trip.com for a total cost for seven days of 3968 RMB, which equates to $566.85 USD at an exchange rage of 7 RM to $1 US. After running my credit card multiple times and talking to other employees, the gal claimed they had exceeded their credit card machine usage for the day and I needed to pay (after negotiation) one night at 550 RMB in cash (or $80.86 US), which I did. I came back the next day to pay the balance of 3418 RMB via credit card and requested they charge me RMB! After i returned on 12/7/19, I found that they charged me $595.28 instead of $488.28 on 12/1/19, then charged me another $512.74 on 12/2/19. These people are theives, deceptive and their hotel rooms are filthy. The only thing good about this place is the location. Westerners, don't stay here!

We staying yitel for 3 days 2 night with extra add-on late check out till 6pm instead 12pm and upgrade bigger room. Room is spacious, clean and comfort too..but just the bathroom abit tiny but still consider acceptable. Hotel provided the soft pillow which not suitable but once we request from the front desk, they offering us 5 of type pillow which suitable us Location...easy access to nanjing road and just less than 5 mins walking distance to MRT station, less than a minute to convience shop n etc ..everything is just during walking distance. Con : Lift is only limited 1 and space is small, as the lobby located at upper 4th floor. Overall is satisfied.