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Reviews from Guests

4.0/5

tripadvisor

12,436

Reviews

from real guests

MattC622

5

/

5

Amazing staff and service. Ronnie helped me order food late in the evening and supplied amazing cocktails! Personable and attentive!

Srini1971travelller

5

/

5

It was a very fullfilling experience. Felt like at home. The added surprise was a hand written note left by the room attendant, mentioning about a hand made flower , nicely decorated. Such moments are so heartening and make feel good instantly. Ultimately it’s about compassion. Heart filled with gratitude for Fanny.

JohnKiat

5

/

5

The Portman Ritz Carlton is one of the earliest luxury hotel in modern day Shanghai. Whilst the decor may be considered by some to be dated, it undoubtedly however has a wonderful location and an amazing team of well trained and experienced staff. The executive lounge in particular is well managed and a special shout out to Helen who was very helpful in meeting guest needs. The rooms are large by today’s standards. Overall the property delivers in both meeting the Ritz Carlton standard and on value to guests.

Facilities Details

Breakfast service

Free Wifi

Internet

Kids club

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Ironing Service

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Ticket Service

Tours

Korean Spoken

Professional-grade sanitizing services

Staff trained in safety protocol

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Laundry

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [on-site]

Norwegian Spoken

Nearby Location

Shanghai Jing'an Gymnasium (Side Gate)

Shanghai Jing'an Gymnasium (Side Gate)

73 m

Jing'an Stadium (East Gate)

Jing'an Stadium (East Gate)

74 m

Plaza 66

Plaza 66

218 m

Xinyuan Spa

Xinyuan Spa

408 m

Shanghai Jing'an District Central Hospital

Shanghai Jing'an District Central Hospital

409 m

Ohel Rachel Synagogue

Ohel Rachel Synagogue

502 m

Westgate Mall

Westgate Mall

508 m

CNSC Shanghai Duty Free Shop

CNSC Shanghai Duty Free Shop

593 m

Shenjianqiang Swimming Club

Shenjianqiang Swimming Club

623 m

Shanghai University - Paris International Institute of Fashion & Art

Shanghai University - Paris International Institute of Fashion & Art

664 m

Consulate General of Portugal in Shanghai

Consulate General of Portugal in Shanghai

863 m

Royal Thai Consulate-General, Shanghai

Royal Thai Consulate-General, Shanghai

863 m

Christ the King Church (Jūnwáng táng)

Christ the King Church (Jūnwáng táng)

919 m

Xuhui Central Hospital

Xuhui Central Hospital

1.27 km

Shanghai Natural History Museum

Shanghai Natural History Museum

1.35 km

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10 Available Room Types

Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King
Club Premier Suite - King

Club Premier Suite - King

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King
Club Business Studio - King

Club Business Studio - King

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin
Club Business Studio - Twin

Club Business Studio - Twin

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin
Club Deluxe City View - Twin

Club Deluxe City View - Twin

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite
Two Bedroom Penthouse Suite

Two Bedroom Penthouse Suite

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai is a luxurious 5-star hotel offering an elegant and sophisticated atmosphere in the heart of China. Situated amidst the vibrant Jing'an district on West Nanjing Road, this upscale accommodation provides guests with impeccable service and world-class amenities for a memorable stay in Shanghai, known for its dynamic urban landscape and cultural attractions. The Portman Ritz-Carlton, Shanghai caters to discerning travelers seeking comfort and convenience.


Services & Amenities at The Portman Ritz-Carlton, Shanghai

Guests at The Portman Ritz-Carlton, Shanghai can enjoy a wide array of facilities designed for comfort and convenience. The hotel provides free Wi-Fi and internet access, along with Wi-Fi in public areas. Recreational options include a fitness center, a swimming pool, and an outdoor swimming pool. For relaxation, there is a hot tub/Jacuzzi, a sauna, and a spa. The Portman Ritz-Carlton, Shanghai also offers disability-friendly facilities, accessible self-parking, a kids' club, daily housekeeping, ironing service, and fax/photocopying services. Staff members are proficient in English, Mandarin Chinese, and Japanese.


About the The Portman Ritz-Carlton, Shanghai Hotel Brand

The Portman Ritz-Carlton, Shanghai belongs to The Ritz-Carlton Hotel Company LLC, a renowned American multinational luxury hotel chain. As a subsidiary of Marriott International, The Ritz-Carlton brand is globally recognized for its commitment to exceptional service, opulent accommodations, and refined experiences. Properties under The Ritz-Carlton banner, including The Portman Ritz-Carlton, Shanghai, consistently deliver a high standard of luxury and personalized care to guests worldwide.


Location & Getting to The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai is conveniently located at No. 1376 West Nanjing Road in the bustling Jing'an district of Shanghai, China. This prime location places guests in an area known for its shopping, dining, and entertainment options. The hotel is easily accessible via various public transportation networks, including Shanghai's efficient metro system, offering convenient connections to major city landmarks and business hubs throughout Shanghai. Travelers can reach The Portman Ritz-Carlton, Shanghai by utilizing local transport services from the airport or train stations.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Sauna

Spa

Food & Drink

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Professional-grade sanitizing services

Staff trained in safety protocol

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Car park [on-site]

Frequently Asked Questions About The Portman Ritz-Carlton, Shanghai

generate-AIAI Summary

1. Does The Portman Ritz-Carlton, Shanghai offer Wi-Fi?

Yes, The Portman Ritz-Carlton, Shanghai provides free Wi-Fi for guests and Wi-Fi in public areas.

2. Is parking available at The Portman Ritz-Carlton, Shanghai?

Yes, accessible self-parking is available at The Portman Ritz-Carlton, Shanghai.

3. Are there swimming pools at The Portman Ritz-Carlton, Shanghai?

Yes, The Portman Ritz-Carlton, Shanghai features a swimming pool and an outdoor swimming pool.

4. Does The Portman Ritz-Carlton, Shanghai have a spa?

Yes, guests can enjoy spa services at The Portman Ritz-Carlton, Shanghai.

5. Is there a fitness center at The Portman Ritz-Carlton, Shanghai?

Yes, a fitness center is available for guests at The Portman Ritz-Carlton, Shanghai.

6. What languages do the staff speak at The Portman Ritz-Carlton, Shanghai?

Staff at The Portman Ritz-Carlton, Shanghai are proficient in English, Mandarin Chinese, and Japanese.

7. Is there a kids' club at The Portman Ritz-Carlton, Shanghai?

Yes, The Portman Ritz-Carlton, Shanghai offers a kids' club for younger guests.

8. Is daily housekeeping provided at The Portman Ritz-Carlton, Shanghai?

Yes, daily housekeeping service is available at The Portman Ritz-Carlton, Shanghai.

9. Does The Portman Ritz-Carlton, Shanghai offer a hot tub or sauna?

Yes, guests can relax in the hot tub/Jacuzzi and sauna at The Portman Ritz-Carlton, Shanghai.

10. Are there disability-friendly facilities at The Portman Ritz-Carlton, Shanghai?

Yes, The Portman Ritz-Carlton, Shanghai provides disability-friendly facilities for guests.