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Reviews from Guests

5.0/5

tripadvisor

19,657

Reviews

from real guests

dafatha00

4

/

5

Stayed at the Mandarin Oriental Shanghai for two nights. Beautiful property right along the Huangpu River. At check in, via my Bilt Gold status, I received an upgrade to a Mandarin King river view corner room (originally booked regular Mandarin King), which was undoubtedly the best room view I’ve ever had in a hotel. Highly enjoyed our experience at the Yong Yi Ting 1-star Michelin restaurant. Must tries include the mind blowing Dong Po pork belly and short rib with black truffle. Service quality was inconsistent at times, particularly the breakfast buffet staff (egg station chefs were unfriendly and the server Shae ignored me completely when assisting at our table). Check-in reception, room service, and housekeeping staff were excellent, however. Overall, it was a great experience, and I would not hesitate to stay here again next time I visit Shanghai.

dairuili

5

/

5

I would like to express our huge appreciation not by the AI but by our own words to everyone in this great hotel! Thanks to your greatest and warmest services, we have had a wonderful holiday in Shanghai. The weather was not ideal however we still enjoyed the trip as each night we slept, stayed and be treated well in the room with stunning view and receiving the best services from Gillian & the Reservation team, Steve & his team at Reception, Joy & the young gentlemen & chauffeurs at Concierge, and everyone (e.g. Richard) in Canteen for breakfast (apologise that I don’t remember the all names), as well as the housekeeping team. I would honestly say your service can be set as the textbook standard in this industry and you must be very proud of what you work for. Once again, we have had wonderful time at this hotel and we definitely and strongly recommend this hotel to our relatives and friends, and certainly everyone who is reading my comment too.

Roam12533044272

5

/

5

Simon's service at the Pudong Oriental Chinese front desk in Shanghai is very good and very satisfied.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Polish Spoken

Spanish Spoken

Wi-Fi in public areas

Ironing Service

Massage

Daily Housekeeping

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Shoeshine

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Invoice provided

Laundry

Lockers

Smoke-free property

Terrace

Hungarian Spoken

Babysitting/Child Services

Allergy-free rooms

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Karaoke

Entertainment Staff

Nearby Location

Lujiazui Golf Club

Lujiazui Golf Club

489 m

Shanghai Ocean Aquarium

Shanghai Ocean Aquarium

604 m

Shanghai IFC Mall

Shanghai IFC Mall

909 m

Shanghai East International Medical Center

Shanghai East International Medical Center

820 m

Oriental Pearl TV Tower

Oriental Pearl TV Tower

837 m

Shanghai World Financial Center Observatory

Shanghai World Financial Center Observatory

1.06 km

Super Brand Mall

Super Brand Mall

1.07 km

Shanghai History Museum

Shanghai History Museum

1.18 km

Shanghai Jewish Refugees Museum

Shanghai Jewish Refugees Museum

1.20 km

The Sacred Heart Church, Catholic Diocese of Shanghai

The Sacred Heart Church, Catholic Diocese of Shanghai

1.52 km

Shanghai Hospital of Integrated Traditional Chinese and Western Medicine

Shanghai Hospital of Integrated Traditional Chinese and Western Medicine

1.56 km

Yandong Liyang Road Agricultural Trade Market

Yandong Liyang Road Agricultural Trade Market

1.67 km

Consulate General of the Republic of Uzbekistan in Shanghai

Consulate General of the Republic of Uzbekistan in Shanghai

1.72 km

Thai Trade Center, Commercial Section, Royal Thai Consulate-General in Shanghai

Thai Trade Center, Commercial Section, Royal Thai Consulate-General in Shanghai

1.85 km

Shanghai Open University (Huangpu Campus)

Shanghai Open University (Huangpu Campus)

2.10 km

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10 Available Room Types

Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)
Club Room, 1 King Bed (Mandarin River)

Club Room, 1 King Bed (Mandarin River)

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

iPod dock

iPod dock

Towels

Towels

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View

Club Room, 1 King Bed, River View

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

iPod dock

iPod dock

Towels

Towels

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)
Suite, 1 King Bed (Twin Star)

Suite, 1 King Bed (Twin Star)

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

iPod dock

iPod dock

Towels

Towels

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

iPod dock

iPod dock

Towels

Towels

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)
Suite, 1 King Bed, Tower (Pearl)

Suite, 1 King Bed, Tower (Pearl)

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

iPod dock

iPod dock

Towels

Towels

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Mandarin Oriental Pudong Shanghai

The 5-star Mandarin Oriental Pudong Shanghai offers a luxurious and sophisticated experience in the vibrant Pudong district of Shanghai, China. This elegant hotel provides a serene escape with exceptional service, making it an ideal choice for discerning travelers seeking comfort and style in a dynamic city environment.


Services & Amenities at Mandarin Oriental Pudong Shanghai

Guests at Mandarin Oriental Pudong Shanghai can enjoy a wide array of facilities including free Wi-Fi, Internet, and Wi-Fi in public areas. For relaxation and wellness, the hotel offers a fitness center/gym, swimming pool, spa, sauna, and massage service. Additional conveniences include daily cleaning service, ironing service, fax/photocopying service, ticket service, and tour service. The multilingual staff is proficient in English, Chinese (Mandarin), French, German, Italian, Japanese, Polish, and Spanish, ensuring a comfortable stay for international guests.


About the Mandarin Oriental Pudong Shanghai Hotel Brand

Mandarin Oriental Hotel Group is an international hotel investment and management group with luxurious hotels, resorts, and residences in prime locations worldwide. Renowned for its award-winning service, exceptional facilities, and distinctive sense of place, the Mandarin Oriental brand is synonymous with classic Asian luxury and timeless style.


Location & Getting to Mandarin Oriental Pudong Shanghai

Mandarin Oriental Pudong Shanghai is strategically located at 111 Pudong Road (South) in the bustling Pudong district of Shanghai, China. This prime location places guests in the heart of Shanghai’s financial hub, offering convenient access to various attractions and business centers within the city, making travel to the hotel straightforward for visitors.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Smoke-free property

Babysitting/Child Services

Family/child friendly

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Polish Spoken

Spanish Spoken

Dutch Spoken

Hebrew Spoken

Hungarian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Allergy-free rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Frequently Asked Questions About Mandarin Oriental Pudong Shanghai

generate-AIAI Summary

1. Does Mandarin Oriental Pudong Shanghai offer free Wi-Fi?

Yes, Mandarin Oriental Pudong Shanghai provides free Wi-Fi for its guests, along with Internet access and Wi-Fi in public areas.

2. Are there fitness facilities available at Mandarin Oriental Pudong Shanghai?

Yes, Mandarin Oriental Pudong Shanghai features a well-equipped fitness center/gym for guests to use.

3. Does Mandarin Oriental Pudong Shanghai have a swimming pool?

Yes, a swimming pool is available for guests to enjoy at Mandarin Oriental Pudong Shanghai.

4. Can guests enjoy spa services at Mandarin Oriental Pudong Shanghai?

Yes, spa services, a sauna, and massage services are all offered at Mandarin Oriental Pudong Shanghai for guest relaxation.

5. What languages do the staff speak at Mandarin Oriental Pudong Shanghai?

The staff at Mandarin Oriental Pudong Shanghai are multilingual, speaking English, Chinese (Mandarin), French, German, Italian, Japanese, Polish, and Spanish.

6. Is daily cleaning service provided at Mandarin Oriental Pudong Shanghai?

Yes, daily cleaning service is provided for guests at Mandarin Oriental Pudong Shanghai.

7. Does Mandarin Oriental Pudong Shanghai offer ironing service?

Yes, ironing service is available at Mandarin Oriental Pudong Shanghai.

8. Can I book tours or tickets through Mandarin Oriental Pudong Shanghai?

Yes, Mandarin Oriental Pudong Shanghai offers both ticket service and tour service for guests.