Tianping Hotel Shanghai

My husband and I stayed here because this was the venue for a conference that we attended. We had no problems with the ambiance of our big, clean, quiet room. It had a large comfortable bed, a nice alcove working area, good storage, a TV with one English channel, a safe and bathrobes. The bathroom offered a tub and a separate shower, which was attached to the wall with no enclosure. A wall of huge windows looked out at high-rises, which became incredibly colorful at night with light shows, and the top of delightful Xujiahui Park. As we had an Eastern exposure, however, we needed to keep the heavy drapes closed in the morning. If we had stayed here for only one night, I think I would have given the hotel a higher rating. But we stayed for five nights, and the unreliability of the room's WiFi became frustrating. When it did work, the system was incredibly slow. This is the only hotel in China, where I have encountered such terrible Internet service. Our interactions with staff went poorly because of their lack of English comprehension. Most employees rarely smiled and seemed irritated when we tried to communicate. They usually could not answer questions and often became downright rude. Housekeeping did an excellent job, but on their terms. They barged in, even with a "do not disturb" sign on the door, following their schedule. They became visibly annoyed, scowling and raising voices, if guests did not exit immediately, Our room rate included three daily buffets, but I ate lunch outside the hotel. Breakfast and dinner featured Western and Chinese dishes that were often greasy. The food got cold quickly and generally was not replenished. So, for example, if we didn't arrive when the dining room opened at 6:30 a.m. for breakfast, it was not unusual to find empty serving dishes. This buffet routinely ran out of coffee cups and staff never brought more. I resorted to using a cereal bowl on two mornings for coffee. Glasses also disappeared quickly, but staff brought paper cups as a substitute. Shopping malls, restaurants, a Starbucks and the Xujiahui metro station are close-by. It takes about half an hour by metro and then a 10-minute walk to reach the Bund. Though our room was lovely, I did not think that this hotel, in general, met expected international standards for serving a clientele from around the world.

Nice hotel away from touristy attractions and crowds and close to a metro station and mall. Across from a Starbucks, bakery and small independent shops. Only drawback is hotel staff does not speak English. We were told it’s a ‘government’ hotel (not sure what that means) that caters to Asian business people. Rooms were spacious and clean and a decent breakfast buffet is available as well. There is a concierge desk but in my 8 days there I never saw one. This hotel is fine for someone who is a pretty independent traveler and just needs a decent place to sleep.

the hotel was quite nice and clean, the rooms were very modern. The breakfast buffet was very well stocked. The free wifi in the rooms was good while it worked but I had to log in and out quite a few times each day but that could be the wifi in China and not necessarily the hotels fault. The hotel is smoke free yet some times the wafts of cigarette smoke was so strong I don't think people paid attention to the no smoking signs. Also, there is a no smoking sign in the gym but thge area also seems to be a staff room and used for cigarette breaks