Holiday Inn Jiuzhai Jarpo

We joined an overseas Chinese tour and stayed here for two days. Welcomed by the breathtaking Mongolian at lobby, the staff were mostly helpful apart from the wifi was slow, reason given was there were far too many people using. The bath tub was rusty, and the shower head was not flexible. We had both breakfast and dinner here. Both were far from 5-star expectations. Breakfast had no juice, there was no bacon, one tray of ham and one tray of sausages. Four dishes of cold vegetables - one tray of carrot, one tray of cucumber, one tray of onions and one of tomato, cannot call them salad. There was no honey or jam with the bread. NO chef frying eggs!! The coffee maker was broken the first day, second day it was working but can only give a few cups between refills - long wait. No fruit the first day and had water melon as the only choice the second day. The buffet dinner was more a cafeteria like - no much to choose, from and the plates were not decorated. Choice of dessert was pieces of uninteresting cakes, once again, no fruit. I like the delightful surroundings and would order from menu for meals.

Pretty interesting decor greets us when we arrived. Rooms are comfy but heater not working. Staff are obliging to send a heater to our room. Room and bath are a little too dark. Furniture a little dated.

This Holiday Inn is a beautiful hotel located about 25 km away from Jiuzhaigou National Park. The hotel is luxurious, comfortable, and meticulously appointed to ensure beautiful accommodation. The room was immaculate, and no detail of comfort was spared. The Tibetan theme was tastefully done. The staff members were warm and eager to accommodate, and made every effort to personally know and greet guests. I had the pleasure to interact with chief concierge John Yang, who was more than eager to personally ensure service excellence. The distance from Jiuzhaigou park may be a bit inconvenient, and taxi was needed to get around anywhere. However, this is more than made up for the awesome service and accommodation at this hotels, ensuring very comfortable sleep after long day of hiking.