Renaissance Tianjin Lakeview Hotel

4.0 / 5

•

16 Bin Shui Road,He Xi District, Tianjin,300061

Reviews from Guests

4.0/5

617

Reviews

from real guests

RaymundYeoh

Overall this hotel is showing its age but the service shown by the staff makes up for its age. They are eager to help and assist in anyway they can. Only downside is the club lounge only opens at 1pm. Would be good if they are open from morning. Alice the club lounge manager is outstanding in terms of her assistance during my short stay there. Kudos to her.

Erico2709

The location of the hotel is great as there is a Metro station (Tianjinbinguan) right outside the entrance. This make going around really convenient and easy. Room is comfortable. Only peeve I have is that as a Platinum member, I would have thought that the drinks (soft drinks and juice) are complimentary in the fridge but it turns out it was chargeable. What I really like was that their indoor pool was well maintained.

bwang20874

My husband and I have stayed at this hotel many times since the inception of the hotel. After more than 4 years of COVID-19 pandemic, we came back to this hotel. This time, however, we have been very disappointed - the management of this hotel has gone downhill. We checked in two days ago (April 13th). It was crowded at the check in. There was no longer a designated check-in line for Marriott Bonvoy members. That was okay for us. What was not acceptable was that our room temperature was 26.5 degrees (C)/79.7 degrees (F) and the air conditioning (AC) was not working. My husband called the front desk to ask for someone addressing the issue. The front dest person told him the AC was broken and it was unclear when the broken AC could be fixed. We slept that night sweating a lot. The next day, we went to the front dest to ask for solution of the problem. We were offered to move to a different and bigger room. However, 2 rooms that hotel associates showed us had the same issue - the AC was not working. We stressed that we appreciated the gesture, but we wanted a room with a working AC and comfortable temperature. During our communications with sever hotel staff members, including managers, the stories changed. One told us the hotel would not turn on AC due to unstable temperatures recently, while others told us the AC was broken and would be fixed in a few days. The weather forecast predicted to be 28 degrees (C)/82.4 degrees (F). After several rounds of discussion with hotel managers, we were offered a room in the residential/condo section of the property, where seemed to be more comfortable in terms of temperature. In addition to the broken AC, there were multiple issues in the swimming pool area. For example, men's steam room was broken; there was no towels in women's locker room, etc. My overall impression is that the management of this hotel has gone downhill. It is no longer a 5-star hotel in my view. We originally planned to stay at this hotel for 12 nights. We may need to move elsewhere for the rest of our stay and in the future. I would not recommend this hotel for the price. I gave 2 stars instead of 1 or 0 star is because I want to acknowledge the hotel staff members were all friendly.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Korean Spoken

Children's books and toys

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Babysitting/Child Services

Body scrub

Foot bath

Garden

Laundry

Pool with view

Private bath

Fax/Photocopying

Tennis Court

Tours

Yoga room

Breakfast in the Room

Cashless payment service

Daily disinfection in common areas

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Shared stationery removed

German Spoken

Dutch Spoken

Shoeshine

Restaurant [halal]

Restaurant [kosher]

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Heating in public area

Invoice provided

Ironing Service

Laundromat

Lockers

Shared Lounge/TV Area

Hungarian Spoken

Kids cutlery

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [on-site]

Norwegian Spoken

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Korean Spoken

Children's books and toys

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Babysitting/Child Services

Body scrub

Foot bath

Garden

Laundry

Pool with view

10 Available Room Types

Deluxe Room, 1 King Bed

Close-caption TV

Electric Kettle

Air Conditioning

Blackout curtains

Desk

Toiletries

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Toilet

Kids shampoo

Lever handle on door

Slippers

Sleep comfort items

Extra Long Beds (> 6.5 ft)

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Bathtub grab bar

Laptop workspace

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Fold-up bed

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Junior Suite, 1 King Bed

Close-caption TV

Electric Kettle

Air Conditioning

Blackout curtains

Desk

Toiletries

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Toilet

Kids shampoo

Lever handle on door

Slippers

Sleep comfort items

Extra Long Beds (> 6.5 ft)

Sitting Area

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Bathtub grab bar

Laptop workspace

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Fold-up bed

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Club Suite, 1 King Bed

Close-caption TV

Electric Kettle

Air Conditioning

Blackout curtains

Desk

Toiletries

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Toilet

Kids shampoo

Lever handle on door

Slippers

Sleep comfort items

Extra Long Beds (> 6.5 ft)

Sitting Area

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Bathtub grab bar

Laptop workspace

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Fold-up bed

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Premium Room, 1 King Bed

Close-caption TV

Electric Kettle

Air Conditioning

Blackout curtains

Desk

Toiletries

Slippers

Bathrobes

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Toilet

Kids shampoo

Lever handle on door

Sleep comfort items

Extra Long Beds (> 6.5 ft)

Non-smoking

Adjustable height hand-held shower wand

Bar

Soundproof

Bathtub grab bar

Laptop workspace

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Fold-up bed

Lowered view port in door

Deadbolt on door

Private bathroom

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Junior Suite, 2 Double Beds

Close-caption TV

Electric Kettle

Air Conditioning

Blackout curtains

Desk

Toiletries

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Toilet

Kids shampoo

Lever handle on door

Slippers

Sleep comfort items

Extra Long Beds (> 6.5 ft)

Sitting Area

Smoking allowed

Adjustable height hand-held shower wand

Bar

Soundproof

Bathtub grab bar

Laptop workspace

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Sauna

Spa

Food & Drink

Breakfast in the Room

Bar

Buffet-Style Restaurant

Restaurant [halal]

Restaurant [kosher]

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Children's books and toys

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Laundromat

Kids cutlery

Playground

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Laundry

Cashless payment service

Daily disinfection in common areas

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Shared stationery removed

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Languages Spoken

English Spoken

Chinese [Mandarin]

Korean Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Body scrub

Foot bath

Garden

Pool with view

Private bath

Tours

Yoga room

Elevator

Air Conditioning

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [on-site]