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Reviews from Guests

4.0/5

tripadvisor

625

Reviews

from real guests

Experience30166

5

/

5

This year we re-trip Yunnan Kunming, Kunming is not only beautiful scenery, food is present. And most importantly, the main reason we chose to go back to Yunnan is that we stayed at the Kunming Royal Hotel twice in October and November last year, which left us very pleasant memories and very good impressions, in addition to the breakfast in the restaurant there are many special food choices, and most importantly, the front desk and lobby staff are very careful. Whether sooner or later better than our very good deep and beautiful impressions, and the 360 degree gym in the hotel, the equipment is perfect. This is why we highly recommend your hotel, and we are especially grateful to the front desk manager Rando Liu for the diligent arrangement of service, the careful and honest service of the drinking department of Julia, but also became the main reason we chose to stay at the Queen's Hotel again, so we feel as pleased to forget. We highly recommend Kunming Hotel to our friends and other travellers who consider choosing Kunming Hotel in Yunnan.

Thomas_He

4

/

5

I arrived in Kunming 8 hours later due to a flight delay. Since I had booked a shuttle at the hotel I was constantly in contact with the concierge. It all worked out great. That was a great service. I had already booked the airport pick-up well in advance as I didn't know if I would get DIDI up and running. At the first moment, the price the hotel called for it was very high. But I have to say there came a very well air-conditioned 6 seater (which I would not have needed) and the driver was standing with a sign at the exit. At DIDI I would have had to look and it would have been only minimally cheaper in the vehicle class. Having done about 40 rides the last 7 days I have to say that was also the best driver. Now to the hotel! I had booked a superior room for 2 nights. Check in was quick and friendly. You've been trying too hard. The room: Well, it was old! It was clean but everything had come of age. Since it was clean it didn't bother me. Climate as always not really functional. As in Beijing, it was too warm. But the climate is so old that there was no display and I could only estimate the temperature. The biggest criticism is the bed! It was like sleeping on a board. Every comfort was missing. Internet was free but overly complicated and I could only connect one device. Breakfast was very big. Everything was fresh and there was really something for every taste. Most of it was Chinese food but for all non-Chinese who don't want to get involved in breakfast there was more than enough choice. I would particularly like to highlight the patisserie department. There was fresh baguette which was really delicious. Small cakes and pretzels were also offered. There was special butter in between. Butter with caramelized onions e.g.! Very good. This time breakfast was not included in the room rates. The price truly amazingly cheap at 50 yuan. Since I had to leave the hotel at around 6 am on the day of departure I had dinner at the hotel restaurant! Also, as pictures of great food were shown everywhere in the hotel. I asked at reception what the options were. I was sent to the restaurant where there was also breakfast! Small card but something for everyone! The waiter was very young. Communication went well with hands and feet and he tried very hard. I got something I would never have ordered like this! I didn't want to discuss whether it was what I ordered. Taste was just OK. Everything fresh but somehow lacked taste. There were 3 different Wiskyes in the map but none were available. On the shelf there were various bottles of vodka but there I was told that is just decoration.

FatboyBatman007

1

/

5

They list having air conditioning but do not rooms are so hot it’s not possible to sleep just sweaty all night the staff are as helpfully as they can be but it doesn’t outweigh the hot uncomfortable room they should not list something they do not have.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Wi-Fi in public areas

Computer station

Game Room

Garden

Ironing Service

Honeymoon Suite

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Alternative meal arrangement

BBQ Facilities

German Spoken

Hypoallergenic room available

Dutch Spoken

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Invoice provided

Laundry

Lockers

Postal service

Terrace

Hungarian Spoken

Babysitting/Child Services

Latvian Spoken

Allergy-free rooms

Non-smoking Rooms

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Themed rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

10 Available Room Types

Jingshanghui Double Bed Guest Room
Jingshanghui Double Bed Guest Room
Jingshanghui Double Bed Guest Room

Jingshanghui Double Bed Guest Room

room-size-icon

34 Square Meter

Free Wifi

Free Wifi

Air Conditioning

Air Conditioning

Window

Window

Bathrobes

Bathrobes

Bathtub

Bathtub

Tea/Coffee Maker

Tea/Coffee Maker

Desk

Desk

Free bottled water

Free bottled water

Hair dryer

Hair dryer

Safe

Safe

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Minibar

Minibar

Cable Channels

Cable Channels

Shower

Shower

Soundproof

Soundproof

Telephone

Telephone

Free Toiletries

Free Toiletries

Deluxe King
Deluxe King
Deluxe King

Deluxe King

room-size-icon

34 Square Meter

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

34 Square Meter

Panku B.Duck Theme Room
Panku B.Duck Theme Room
Panku B.Duck Theme Room

Panku B.Duck Theme Room

room-size-icon

34 Square Meter

Executive Suite
Executive Suite
Executive Suite

Executive Suite

room-size-icon

68 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

BBQ Facilities

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Babysitting/Child Services

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Terrace

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Computer station

Garden

Honeymoon Suite

Tours

Hypoallergenic room available

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Family Rooms

Allergy-free rooms

Non-smoking Rooms

Check-in [24-hour]

Security [24-hour]

Soundproof Rooms

Themed rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]