Hangzhou Capital Star Hotel

3.0 / 5

•

No.448 Wenhui Road, Gongshu District, Hangzhou 310005

Reviews from Guests

3.0/5

Reviews

from real guests

sepehrmaleki

I have stayed in this hotel on a business trip 22 to 23 of february 2025 and also 25 to 27. The lobby and the entrance of the hotel seems ordinary but the rooms are very spacious, clean and comfortable. The house keeping is perfect and the bathroom is very nice. The ibternet in the hotel is weak and the reception is awful. The check in was very very slow and unfortunately none of them knows even a word of english! The breakfast was good but not perfect and the bedding is perfect.

H181VYchrisc

For 580 RMB, or a little less than $90, the Capital Star hotel is an affordable option in Hangzhou, about 1.5 mile away from the famous West Lake (Xi Hu). At that rate, I was given a very spacious room on the 15th floor, with a king size bed, and a large bathroom. Interestingly enough, the shower had a window with a view of the room — something I had never seen before. The room was equipped with a large desk, divan, and big TV screen. The included breakfast served on the 4th floor was both hearty and varied, with a large variety of savory and sweet dishes. Two minuses worth mentioning. First, common to many venues in mainland China, the internet connection was extremely slow, and, for all intents and purposes, nearly unusable (with or without a VPN). Second, equally common to many venues, especially outside very cosmopolitan cities like Beijing and Shanghai, the hotel staff could only communicate in broken English, which can be problematic if your command of the Chinese tongue is nil. All in all, a good option in that price range, close to the main attraction of the city.

christianw456

The venue is located not far from the city center. The room was spacious and decorated Chinese style. The bed was ok, not really Chinese hard. The window would not close and would let enter some street noise. The breakfast was Chinese with a small western touch, no cereals, no eggs sunny side up. The Price was OK. The service is OK too.

Facilities Details

Free Parking

Free Wifi

Spa

Fitness Center

Laundry

Baggage Storage

Lockers

Business Center

Smoke-free property

Newspapers

Ticket Service

Elevator

Concierge Service

Free Parking

Free Wifi

Spa

Fitness Center

Laundry

Baggage Storage

Lockers

Business Center

Smoke-free property

Newspapers

Ticket Service

Elevator

Concierge Service

8 Available Room Types

Business Double Room

Non-smoking

Sleep comfort items

Electric Kettle

Iron

Soundproof

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Dining Table

Slippers

Towels

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Room service [24-hour]

Presidential Suite

Non-smoking

Sleep comfort items

Electric Kettle

Iron

Soundproof

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Dining Table

Slippers

Towels

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Room service [24-hour]

Executive Suite

Non-smoking

Sleep comfort items

Electric Kettle

Iron

Soundproof

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Dining Table

Slippers

Towels

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Room service [24-hour]

Business Twin Room

Non-smoking

Sleep comfort items

Electric Kettle

Iron

Soundproof

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Dining Table

Slippers

Towels

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Room service [24-hour]

Superior Double Room

Non-smoking

Sleep comfort items

Electric Kettle

Iron

Soundproof

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Dining Table

Slippers

Towels

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

Free Parking

Front Desk Services

Baggage Storage

Lockers

Newspapers

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator