Hangzhou Sophia Hotel

great location for this hotel. it has good large size rooms and you can ask for smoking or no smoking rooms. the rooms are very large, with good furniture and comfortable beds. large bathroom with a tub if you like and they also have a good breakfast. overall the staff is friendly and speak very simple English. overall a good experience and I sincerely recommend it

i got a room that smells like cigarettes. but a few of us booked rooms in the same hotels but others don't have the problem i had. so ask the front desk to give you a non-smoking room. other than that, everything is clean. good value for money.

The service and rooms were a lot better than I had expected. At least one of the reception staff had good English. The location is good for access to the West Lake, with a 20 minute walk through the road tunnel. One of the reasons I booked this hotel was due to the Spa facilities, however these are undergoing refurbishment, so I'd recommend checking that they're open before booking if this is a requirement.