Sheraton Ningbo Hotel

4.0 / 5

•

No.50, North Caihong Road , Yinzhou District, 315040 Ningbo, China

Reviews from Guests

4.0/5

1,754

Reviews

from real guests

jonc221

First time here - good first impressions. Comfy bed, lots of amenities - awesome ! Fitness room was well equipped, though some equipment are showing their age. Many treadmills and ellipticals. Free weights area was sizable. No towels were available though, thus one has to bring one from the room. Indoor pool looked good - will have to try that out next time.

BonifaciusCH

Good location in the center. Spaciour rooms Great view of city from launch quiet place and rooms Big breakfast An interesting temple across the street.

markaV5562BG

Have just been approached in the lounge by the lounge manager, claiming that an issue that the hotel has already resolved was not the hotels fault. They charged 2 different amounts to my card electronically, then claimed they only charged once because of a piece of paper they had, then called to say the amount would be refunded within 10 days and I thought all was good. Then the lounge manager decided to approach my wife to tell her it was not the hotels fault??!! Please explain how a guest could possibly make 2 charges for 2 different amounts to my own credit card from the hotels system? Unbelievable and for a manager to choose to approach a customer and “discuss the issue again” in the lounge at a busy time. Basic customer service training might need refreshing. The gentleman working in the breakfast restaurant was excellent, remembered what my wife and I had to drink the previous morning and brought them to our table. He was helpful and setting a great standard for the hotel. The hotel is in a good location, have always had nice rooms and yes things are probably a little dated but clean and in general a decent place to stay when visiting Ningbo. Likely to give another hotel a chance on my next visit after the poor experience this time, but hopefully for most guests they have a good experience and do not have to experience the issue and lack of ownership that I did.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Children's books and toys

Braille and tactile signage

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Babysitting/Child Services

Foot bath

Ironing Service

Karaoke

Khmer Spoken

Daily Housekeeping

Swimming pool

Fax/Photocopying

Tennis Court

Tours

Yoga room

Anti-viral cleaning products

Breakfast in the Room

Portuguese Spoken

Daily disinfection in common areas

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

German Spoken

Dutch Spoken

Full american breakfast

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Dry Cleaning

Elevator

Croatian Spoken

Invoice provided

Laundromat

Laundry

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Children's books and toys

Braille and tactile signage

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Babysitting/Child Services

Foot bath

Ironing Service

10 Available Room Types

Superior Suite, 1 King Bed

Adjustable height hand-held shower wand

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Desk

Slippers

Shower

Interconnecting Room(s) Available

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Bar

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Dining Table

Towels

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Clothes Rack

Bathtub

Refrigerator

Room service [24-hour]

Free bottled water

Deluxe Room, 1 Double Bed

Adjustable height hand-held shower wand

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Desk

Slippers

Shower

Interconnecting Room(s) Available

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Bar

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Dining Table

Towels

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Clothes Rack

Bathtub

Refrigerator

Room service [24-hour]

Free bottled water

Executive Suite, 1 King Bed

Adjustable height hand-held shower wand

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Desk

Slippers

Shower

Interconnecting Room(s) Available

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Bar

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Dining Table

Towels

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Clothes Rack

Bathtub

Refrigerator

Room service [24-hour]

Free bottled water

Executive Room, 1 King Bed

Adjustable height hand-held shower wand

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Desk

Slippers

Shower

Interconnecting Room(s) Available

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Bar

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Dining Table

Towels

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Clothes Rack

Bathtub

Refrigerator

Room service [24-hour]

Free bottled water

Executive Double Room, 1 Double Bed

Adjustable height hand-held shower wand

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Desk

Slippers

Shower

Interconnecting Room(s) Available

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Bar

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Dining Table

Towels

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Clothes Rack

Bathtub

Refrigerator

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Full american breakfast

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Children's books and toys

Babysitting/Child Services

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Invoice provided

Laundromat

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Daily disinfection in common areas

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Khmer Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Braille and tactile signage

Facilities for Disabled Guests

On-site accessible self parking

Foot bath

Swimming pool

Tours

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Air Conditioning

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]