SHANGRI-LA HOTEL, WENZHOU

A typical Shangrila hotel. Excellent location with good service. TV videos selection is good. Nothing much to do in Wenzhou, thus it is not a good location for holiday

This is a hotel renovated more than a decade ago, although the service is very good, but avoid the fact that the facilities are outdated, even mattresses have collapsed, the core and pillows yellow, bathroom facilities are not clean. During the busy breakfast period, the waiters were busy and gave a bad feeling.

The running of the breakfast venue has improved per my observation based on the review by Yvonne in Dec 2024. Food varieties were plentiful and some were signature Wenzhou dishes. Servers were prompt in clearing empty plates and they cleaned the table thoroughly, thumbs up! However, there were rooms for improvements on front desk operation, room maintenance and housekeeping. There shall be more than one reception on duty during evening rush hours as there was only one reception during my check in and I had waited for 5 minutes. Reception honoured my request to a non smoking room on high floor facing the river and she was courteous and efficient. Shower door in Room 2020 could not close completely causing water seepage to the floor. A food dropping was found adjacent to the wall near the window implying floor vacuuming was not satisfactorily done.