Calypso Beach Welcome

I rarely leave a review while I’m still staying somewhere, but I felt this needed to be said. I just checked in earlier today, and the experience has already been disappointing. The room is very outdated, which I can deal with, but the bigger issue is the shower. The water is absolutely freezing cold, making it basically unusable. When I first brought this to the front desk, I was told that because I’m in a “standard room,” I don’t have the ability to regulate the water temperature. That alone was surprising and honestly unacceptable. I went back two more times to try to resolve the issue. By the third time, they finally offered to move me to a different room, but of course at that point, they were suddenly fully booked and unable to accommodate the change. To make matters worse, I also asked for an additional towel and was told I would have to wait until the next day. At a hotel, something as simple as a towel shouldn’t even be a question. At this point, I’m left in a room where I can’t even take a warm shower, and the way the situation was handled made it even more frustrating. These are very basic expectations at any hotel, regardless of room type. Very disappointing so far.

The location of the hotel is good if you like to walk through its center and you like parties on the coast 24/7. The rooms are noisy, lack maintenance and many of them do not have hot water Breakfast is very good and the people who serve it are very friendly. The hotel building lacks maintenance.

Dirty, decadent hotel. My room had a gout. They don't give a face towel. The old and dirty bathing. Breakfast is awful and they do not allow the guest to serve. It's them who put the portions in our plate. I ordered a portion of fries that cost 33 thousand pesos and there came 11 small potatoes, without salt and full of paprika! A chaos!