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Reviews from Guests

4.0/5

tripadvisor

1,759

Reviews

from real guests

B6853ZGjoseb

3

/

5

The menu is limited; it is basically the same for lunch and dinner. I would have liked them to have more options. The room is a bit old, but that is understandable due to the age of the building. One thing that bothered us was the noise from the fan; it woke us up in the early morning. The beach is not suitable for swimming; it is very uncomfortable to enter, and there are many rocks. The beach facilities are in a state of neglect, and it is very unfortunate that there is no service for drinks and/or food.

TheRockyMtnMomma

5

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5

Ate dinner here to watch the sunset. Best recommendation ever from our boat guide. Amazing view and fantastic food!

LJMcK44

4

/

5

The location is five stars! Beautiful views and sunset. This was our second time there and felt a little disappointed. It feels like it needs some attention and getting old. I travel all the time and typically stay at Hiltons and Hilton Garden Inn to give you a frame of reference. If you’re a Ritz Carlton and Four Seasons traveler you may be disappointed in the lack of attention to detail. The extra care is missing. Black grout in the shower tile is a big concern for mold and if it’s not mold then the lack of deep cleaning is a concern. Our room however did not smell of mold or mildew. The room decor is feeling dated. In 2018 it seemed interesting but the purple walls and red drapes just are giving an old vibe. Room service dishes remained outside in the common area for a couple days at one point. Food was great and service was good. Nothing exceptional. Gym- if you like to workout while traveling you will be disappointed. It’s a covered area but it’s outside so it’s very hot. The one treadmill and two bikes were old in 2018 and they remain the same. Equipment is very dated. They have some free weights but it’s all old. The path to the gym is not light up so once the sun goes down you can’t access it since it’s so dark. Pitch black and a very odd location. Staff could use some training. Bartender didn’t know what club soda was and used tap water. Then took the bottle of flat club soda and put his thumb on the top and shook up the bottle to try and give it bubbles. They used to have a bartender on the private beach but that’s no longer available. It’s still a great location just could use some work to make it five stars.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi