Stari Grad

I would have given 4 stars since overall the hotel is quite nice but we had the misfortune of being put in room 402 which is directly under the rooftop restaurant and therefore we hardly got any sleep. They were cleaning until 1am so there was continuous loud sound of walking and pots banging and cabinets closing. Then it all started again at 6am for the breakfast shift. Utterly awful to pay a LOT for the room and then not be able to sleep which is the first and main function of a hotel room. Like I said, the rest of the hotel is quite nice and the rooftop restaurant is excellent for breakfast with views over the entire Old Town. But that is hard to appreciate when you haven’t slept. Honestly management should not put people in room 401 or 402 due to the noise from above. Or if they do those rooms should be deeply discounted for those travelers who can accept the noise for a deal.

Could not have been lovelier! Fantastic location, comfortable and quiet room, staff were so welcoming and helpful. We were on fourth floor, and while we got our steps in coming and going -- staff helped with bags and it was not a problem at all. Lovely sitting area and lobby to have coffee in the morning or a glass of wine in the evening. So convenient to be right within the walled city but to feel so far away from the hustle and bustle.

Let me start by saying thank you to my entourage of wonderfully helpful and genuinely NICE staff: (I apologize for the spelling!) Caum, Rodrigo, Hannah, Marro, Peo. Each person extended that warm and fuzzy feeling of being SO well taken care of. My service started 2 months prior to arrival, with every email being responded to within an hour, then on arrival, airport pick-up (Anthony was fabulous), organizing for luggage transfer at Pile gate all the way to your room, Hannah and Rodrigo with Prosecco waiting and an authentic Dubrovnik welcome. My room is gorgeous and spacious. The bathrooms are beautifully designed AND more than spacious for 1 person usage at a time, not sure what other folks below (previous reviews) are trying to do...in-room amenities - Nespresso unit and pods! Premium English tea, and L'occitane products! Anything I needed was attended to within minutes - literally. So I have to make some comments: FOLKS - DO YOUR RESEARCH!! The front page of hotel description says...5 FLIGHTS of stairs, no elevator!! Did you think the hotel would morph into 1 flight upon your arrival?! Don't stay here, in 1 of only 2 Hotels in Old Town Certified as a hotel and UNESCO site if you can't the stairs!! 2nd: You are in Old town! Of course all windows opened will be beside walls, takes 2 seconds on a website to figure that out. Anyway, breakfast and dinner: AMAZING food, cultivated with an innovative, creative, exquisite blend of flavors. Marro and Peo were superb, Marro with the in-depth knowledge of where each flavor originates, wine regions etc. Peo- so kind to pack breakfast boxes for me for my trips. I was sad to leave! No wonder celebrities stay here. THANK YOU