Tirena

Fantastic stay! Great hotel, clean, safe, updated facilities, amazing welcoming staff, we had the best time! We had the pleasure to be served by Mario in the Olíva Grill restaurant by the pool, and besides serving us with delicious food and great wine, he also gave us precious tips helped by the restaurant chef on where to eat while inside the old town. Our son loved spending time at the Mari club, while my wife and I spent time at the Coral beach club and Copacabana beach! We loved Croatia so much, and we cannot wait to come back!

We had a beautiful holiday in Croatia. It is such a clean and beautiful country with stunning scenery, and overall we really enjoyed our stay. There were lots of positives about the hotel. The food was beautiful, with plenty of choice, and the service throughout the resort was excellent. The pool service was particularly good, and whenever we had a problem or needed something, the staff were quick to help. Maro World is absolutely wonderful and was one of the real highlights of the holiday. The kids absolutely loved it! It is very impressive, with so much for children to enjoy, and we were really impressed with the facilities. The spa massage was really lovely, and we also enjoyed spending time at the Oliva Bar. One thing that really stood out was how helpful the hotel was when a member of our family became ill. We needed an additional room, which we paid for, and the hotel helped arrange this and organised a taxi to take us to the hospital. We were very grateful for their help at what was a worrying time. There were, however, a few negatives. This is a very large, captive resort complex, and once you are there, you are quite reliant on what is available within the resort. Some of the rooms are also quite overlooked. The shops on the island are very limited and extremely expensive, and because there isn’t much alternative nearby, you can feel like a captive audience when buying food, drinks or other essentials. The drinks are nice, but again, they are very expensive. The evening entertainment was probably one of the biggest disappointments for us. Outside of Maro World, we found the evenings quite flat. You can go to Coral Reef Beach for a different atmosphere, but this can quickly become a very expensive evening. Overall, there are definitely areas that could be improved, particularly the prices, shopping options and evening atmosphere. However, the excellent food, great service, lovely pool area, fantastic Maro World and helpful staff were real highlights. Croatia itself is absolutely beautiful. We had a wonderful family holiday, made some lovely memories and thoroughly enjoyed the stunning surroundings.

We stayed here as a large family group in the first week of August and loved every moment. We had ages in the group ranging from 11 up to nearly 80. The rooms were modern, clean, spacious and with great aircon. We haven't been on a resort-style holiday before so weren't sure what to expect from the buffet. We had breakfast in the restaurant every morning and ate at the buffet every evening too - we didn't get tired of the options but did wish that the churros balls had been on offer more than one night! We ate at the Olivia bar most lunches too and enjoyed the food and service there. The main pool was great - it was always possible to find a seat or lounger, even if we might have not got our first choice. We only discovered the Lacroma pools later on in the week and enjoyed these slightly quieter areas too. Despite there being lots of children around it never felt like it took anything away from the holiday or kids were too loud, etc. Finally and most importantly were the staff. The service was exceptional and everyone we dealt with was great, really good. Nevenka the concierge helped us organise a very special birthday surprise. Paula and Alejo in the Mediterraneo Restaurant were were always friendly and helpful, personal touches like this make a big difference. They gave us some advice on local sightseeing and we were even able to give them some tips about an upcoming overseas trip they have planned.