Hotel Minerva

Had a most amazing time ,staff all fab With a social shout out for Nehemia she was excellent at wine tasting/restaurant every day also waitress at Al a carte night x food very good lots of choices too Bbq /fish/meats absolutely a good choice. Great that there’s lots of sunbeds and umbrellas too also not allowed reserve before 9!!!! Entertainment ok Enjoyed the silent disco😂won the dads a fluke but weren’t pressured to join in xxx Would recommend Pula so much history Also the Kracken” sunset trip we saw dolphins ate and drank and wow the sunset ! Easy ten minute walk to bars restaurants etc in medulin village

We once again booked a "cheeky week" as first guests to stay here at beginning of season.(may 2nd to 9th So guinea pigs) flight only 2 hours and welcome by ladies on reception so warm (same team as last year) and welcome meeting set for later in afternoon. As Tui blue We have realised, having had discussions with other travelled guests that the medulin is lacking in a number of "BRAND" key areas. No bell boys to assist with bags. Only 2 lifts to carry max 4 passengers (without bags) and service 4 floors Although 3 bar areas - no waiter service inside or outside the hotel building One medium sized freezing pool and one tiny one (no idea why cos it's adults only hotel - hot tub ot jacuzzi would be better suited) Spa is tucked away at end of main corridor - no adverts or flyers passed to guests so sauna would have been used just for guests to get warm when the cool weather set in. Dining room - EVEN ENTERING AT VERY START OF SERVICE FOOD WAS LUKEWARM AT BEST - ACTUALLY COLD AT TIMES IN OUR OPINION COULD HAVE BEEN PRESENTED BETTER ALOT OF GUESTS STATED IT RESEMBLED A TRANSPORT CAFE. The A la carte restaurant is run by Svetlana- she is so professional, approachable and made us all feel so special. The food was excellent and piping hot. Her and her team can't do enough for their guests. She ran a wine tasting session also - so informative about her country and what is on offer without ANY hard sell of the wines she was show casing. IF these points could be addressed I am sure more guests would return again and again My husband and I met some lovely guests and staff who helped to make our holiday very enjoyable. Many thanks to Khalid the entertainment host who is a huge asset to tui - he is amazing.

We stayed with friends for a few days at this hotel. It was easy to find. The parking lot is large. Outside there are seating areas for evening or breakfast outside. Upon our arrival, we were informed that our booked room is otherwise allocated. The next day we have to move again. First we had a nice room in the bathroom but no storage areas. Then after the move a very small room with a little more storage space in the bathroom. Rooms 101 to 210 are accessible without an elevator and only via a narrow staircase. The other rooms are accessible by lift. The lobby is nicely decorated, the breakfast room inside with 9 tables and looks very empty and loveless. At our 2. Rooms were two outlets from the wall and you could have gotten an electric shock. You only fixed one can. The safe was locked on arrival, despite requests and reminders we could not use it until departure. At the light switch and walls, the room was very, very dirty. The owner has nothing to do but take care of his children all day, smoke or go to other shops. At the reception, therefore, one has hardly ever encountered anyone. The hotel is close to the port, beach, restaurants and shops. In itself, the hotel has potential but not with this owner. It requires someone capable and attentive.