Laguna

Overall we thought this was a good hotel for the price. We found the reception staff were very helpful including giving us a kettle (us British!) and helping find a car hire company. We did find that some other couples we spoke to found the rooms on the small side, but we had paid a bit extra for a suite; so a bedroom, living room and bathroom all together which were all very satisfactory - if overall the decor was a little bit dated. From the top floor we had a good view though i think that some of the pine trees will need coppicing at some point to avoid the light and view into hotel rooms being overly obstructed. There was a constant loud noise coming from some extractor vent on the roof of the adjacent hotel, i can only hope that is sorted out in the off-season, because it made sitting out on the balcony uncomfortable. The location is excellent with a good beach no more than five minutes walk (no sand but all good!). The pool was also good and everything seemed very clean. Generally the food was ok given the 3-star rating, but things could have been improved by using more heating lights etc on the food serving areas, we found often the food was luke-warm. However, there was a reasonable variety of food available and the waiting staff were very good. Also to note that whilst you can walk into the main town centre, there is an excellent tourist 'train' that operates on a regular timetable throughout the day and into the evening from the hotel to take you there, this isn't mentioned in the guides about the hotel but is definitely a find. You can also use the facilities at the adjacent hotel (some need to be paid for). Overall, a good experience with good staff and friendly clientele.

We came here on the 23rd September and we are still here now as I write my review. When I first found this holiday. I was ecstatic as We had been to Croatia before and were looking forward to exploring some more on Novigrad the surrounding areas. We chose this holiday because we enjoy visiting places of interest, generally by Public Transport, we enjoy Half Board and in-house Evening Entertainment. We decided to go in September as it is still in Season, but not Peak Season. UK On arrival, we were put in Room 102, I call It a Prison Cell with no light of life. We were told that both their hotel next door did not have any adult entertainment because it was now the winter season. We then found out that all public transport and excursions had stopped, so we are trapped in This Hotel with only Novigrad to go to after a long walk and nothing else. However when it got cold over night, I tried to put the heating on and failed. When I saw the reception the next morning, I was told the Central Heating System does not come on because it 's not the Winter Season yet. They use the Winter Season excuse to fit anything they want to sell. In addition, we have been ill twice with the runs while we are here, had to pay extra to get a reasonable room. We came for an interesting holiday, got stuck on "Prisoner's Island" and can't wait to get home, which is more interesting than this wasted time and money of a holiday.

Actually a great hotel: Fantastic location right on the rocky and pebble beach, only 15 minutes walk (along the beach) to the center of Novigrad, all very clean and always friendly and efficient Service. The rooms are small, but for sleeping it is enough. The buffet was so rich that despite the repetition of the dishes, you could serve something different on the plate every day. Too bad was the so-called AquaWorld, this huge floating, yellow and green painted inflated obstacle course right in front of the hotel beach. An insult to the eye. Luckily, you could switch to the neighboring beaches. But: Very disturbed us the (announced) wedding party last night. Between 01:00 and 04:00 there was no need to think about sleep because of the grumbles and laughter in front of the hotel! For us, the reason why we will certainly not come to the hotel again. Therefore, we rate the hotel only as "average" Actually a pity. Management should decide whether the Laguna wants to be a holiday hotel or an event hotel. Both bite...