Valamar Casa Agava

The hotel does not live up to a 4-star rating. The property is well-maintained even if some parts should be renovated. A sore point is the food; being a hotel with a prevalence of English/German clientele, the dishes offered are based on their culinary preferences. The sweet breakfast is practically reduced to a few plain croissants and some pancakes, while lunch and dinner are a succession of messy dishes, full of condiments and overcooked pasta. The desserts are terrible, a succession of mousses and creamy cakes. The dining room, being very large, also turns out to be very noisy with children running all over the room without any respect, with the consequence that it feels like being in a school cafeteria. The service is so fast that you are still eating and you already no longer have your plate. I do not recommend it if you are looking for a relaxing vacation with good food, as even in the indoor area it is impossible to relax since there is a ball pit frequented by screaming children, until late in the evening. I recommend having the sewer near the restaurant checked; it is not pleasant to walk by it and smell unpleasant odors. And also the toilet flush, since the water struggles to go down.

Beautiful holiday, in full relaxation and with all the comforts... eat good quality with local raw material... very recommended.

Overall very good, but room for improvement. All staff very friendly. Food very good, lots of choice. Drinks, however, concentrates. It is cooked directly in the restaurant. There is a lot "going on" in the main restaurant, but you have to line up 2-3 minutes, so really acceptable. The plates are always cleared quickly and all service staff very friendly, although they have a lot to do. It's a little difficult with allergies. You always have to check with the chef in question and that with this multitude of people queuing up at dinner. It would be better if the chef (or a person who knows allergies) stood in one place and could provide information about everything. Valamar app is great. You can always check what happens when and where. But unfortunately the entertainers are not very motivated - son 3 times tries to participate in the Maro Club, 3 times nothing. Kids were also not really approached or motivated to participate. Too bad, because there were really many children. The animators themselves did not seem very enthusiastic about water aerobics either. Far too few loungers in the complex - reservation should be taken much more strictly. If reservations are made at 9 a.m. and the loungers are empty until shortly after 11, but others cannot find loungers, that is absolutely not ok. Had to make a reservation for the first time on holiday (07.30) so we have sunbeds at just after 9, after breakfast. All inclusive, but not really all inclusive. Food, drink and entertainment are included. Loungers on the beach, mini golf, boccia, tennis courts, freshly squeezed juice at breakfast, ..... all extra to pay. It is also a pity that there is no swimming instructor or tennis instructor, for example. We have reserved a room without carpet (house dust allergy). Unfortunately, there were various carpet rugs in the room. It's a shame that such a simple thing is not possible. However, our room was nice and large and clean. Also the balcony very large. A clothes rack would have been ideal here. Nothing was heard of the neighbouring rooms - really top!