Apartments Riva

I can only recommend that you flee this hotel. The apartments are above very noisy bars and are very poorly soundproofed (the passage of the garbage collectors emptying the glass bins at 6:30 each morning is the icing on the cake). In addition to not being able to sleep there, the apartment is aging and not very clean, the kitchen is dysfunctional (fridge does not close for example), the bathroom very old, the balcony really tiny and the cleaning is forgotten some days. Staff are distraught when they complain and say “we know, sorry” but have no solution to offer. In summary very bad experience at over 300€/night.

Was a simple (but sweet) Aparthotel, on the Marina, and we got to use the other Maistra Hotel facilities, too, while we were there, which was a real bonus! Everything is within walking distance, too, and parking was also included in our stay.

We was so excited to get back to Riva and it’s fabulous views after missing out staying there the previous year due to covid and cancelled flights. When arriving to check in I was told by the nice receptionist that there was no room at Riva for us due to cleaning and them wanting to give us a nice apartment (basically they had probably overbooked) so we was being moved to Belvedere, which is better. I commented that we had stayed in both previously and preferred Riva which is why we had specifically booked there. I was slightly annoyed that as members of the Maistra loyalty programme they had not let know this before we arrived especially as we had done the online check in with them just the day before arriving so we should of been just been collecting the keys not being moved elsewhere. Our Belvedere apartment was basic but nice enough but felt very strange that it had a big slippy bath that was difficult to get into rather than a walk in shower. It was suppose to be a sea view and we could see glimpses of the sea, through trees and a big resort map. It was far too crowded at Belvedere for us as we was all still suppose to be social distancing etc but as far as we could see it was like covid never existed. There was no teen club for my daughter to join in with, and we saw a lot of teens dragging behind their parents on their phones looking bored. We will definitely stay again but only if we know for certain we will get Riva.