review-bg-image

Reviews from Guests

3.0/5

tripadvisor

122

Reviews

from real guests

Chrisu0

5

/

5

I am only rating the restaurant. Best fish soup and mussels in a week in Tisno. The cevapcici were also great and fresh from the wooden plank. Quiet ambiance!!! Top

228delphin

1

/

5

Hotel to avoid.  beds were dirty, the rooms were cramped, and the management showed no concern whatsoever for its guests. The manager wouldn't even come to the front desk and only communicated through an employee, showing complete disrespect for customers. Overall, it was an extremely disappointing experience. When we got ready for bed, we went into the bathroom and found blood splattered on the shower wall in two different places. Then we pulled back the sheets and discovered they were stained with bodily fluids. We immediately called reception. The night porter was very kind and came to inspect the room himself before going to look for clean bedding. After a long wait, he returned with sheets from another room—but those were dirty too, with what appeared to be fecal stains. He had to replace them yet again. The poor man was helpful and did everything he could, but he didn't even have access to a stock of clean linen. One of us ended up helping him search for clean sheets. At 1:30 a.m., we finally had a clean bed to sleep in. The bed itself was comfortable, but the sofa bed was not. The night porter documented everything for his colleagues. The next morning, we went to reception expecting at least an apology. Instead, we received no apology and no goodwill gesture whatsoever. Management claimed we had already received a "special offer," which was simply uuntrue. Moreover the woman at the reception-who was nice-  when we arrived indicated us that we need to pay 12 euros more for the parking (be carrefull only 8 or 10 places). We had only called the afternoon before our arrival to ask about availability and the room rate. No special offer was ever mentioned. We were exhausted after finally falling asleep around 2:00 a.m. following this ordeal. The management, cleanliness, and overall handling of the situation were unacceptable. Stay away. As for the pool, it's indoors and looks attractive in the photos, but it's almost impossible to enjoy it peacefully because the hotel bar and breakfast tables surround it. It's great that children can have fun in the pool, but not when the splashing reaches people's plates while they're eating. There is, however, a separate breakfast room that feels more like a cafeteria.

Musclemom7

4

/

5

Good points -location is ideal, centre of town next to shops and restaurants - staff on the whole were friendly and helpful especially Davor and Sandra -room was spotless on arrival and good sized (we booked a superior room which was more like a suite, the standard rooms look tiny!) - lovely courtyard area with pool and bar/restaurant. Food and drink we bought there was nice. Bad points - no kettle in rooms, we brought one. There’s also 2 small glasses to drink from but these were never washed/changed during the 4 days. -Breakfast is a weird selection, if you are vegan you’ll get some dry muesli and some fruit -our transfer back to the airport was 30 minutes late

Facilities Details

Free Wifi

2 Available Room Types

DOUBLE SUPERIOR
DOUBLE SUPERIOR

DOUBLE SUPERIOR

DOUBLE SINGLE USE SUPERIOR
DOUBLE SINGLE USE SUPERIOR

DOUBLE SINGLE USE SUPERIOR

Facilities Details

Internet Access in public areas

Free Wifi