Hotel Palma

Hotel has good position near marina entry and 5 minute away from city center. Peoppe are friendly and brekfast offers enough different types of food. Only problem is room and bathroom quality. A lot of dust and small bathroom, which really need serious update. 3rd bed is normalxsize and adult canneasily sleep on it.

Only stayed here 2 nights thankfully and would not be going back. Firstly security poor, it’s 24 hour check in but desk not manned you have to phone attendant who then took passports and put on a shelf by front desk and went back to bed, anyone could take them in fact we did, went back downstairs and took them back to be in safe side. Room not clean or warm and breakfast was inedible.

I have never witnessed so unprofessional and rude behaviour to a hotel guest as I did in hotel Palma in Biograd. Hotel was booked directly by phone and booking was later confirmed. After the first night the personell appologized and asked if they could change the room because they have a new booking for guests with longer stay. Ok. After moving to the second room they changed a room again next day (three times in three nights during the stay and this second time they switched rooms without asking and have moved the baggage by themselves; when no one was in the room). Despite they moved the stuff, some personal belongings were left in the closet of the old room but the new guest was already in the room sleeping or something - so the things left behind could be picked up only the day after. At the end - this last (3rd) room was in the attic and was without a key. Things in the room with ulocked door and the air condition coudn't cool the space at all. It was the last night in Palma, obviously.