Melia Cayo Guillermo

No Internet-WiFi. Deteriorating infrastructure .Room service is terrible! .Cable TV dropped for 24h .49 channels + news -entertainment. .Room phone never worked. .Hot water? only if you dream it...

Previously Melia Cayo Guillermo, re opened dec 2024. I did visited it in also in 2019, and again now in april 2025. It was closed for a while , almost a year, and staff worked very hard to clean it...

Really enjoyed my stay here. The beach is amazing. There’s a very lovely man who sets your bed up for you with your towel. And offers coconut water. We wanted to tip him on the last day but he wasn’t...